Capistrano Mazda - Service Center

Excellent Service Fredy Campos was amazing! He went above and beyond. My car is relatively new, purchased at Browning Mazda. My experience there was not great. I had th Fredy Campos was amazing! He went above and beyond. My car is relatively new, purchased at Browning Mazda. My experience there was not great. I had this car in mind, a Grand Touring. I said that Sirius Radio was very important to me, and I was told that the car had Sirius. Papers were drawn, and the deal was complete, and then I was told that the car did not have it. I should have walked at that point, but I had invested so must time. Capistrano Mazda was very friendly, complete, and timely. I will definitely go back. More

outstanding service report Just wanted to let everyone know how great Freddy Campos who is in the service dept at Capistrano Mazda - was outstanding over at Phillips Mazda befor Just wanted to let everyone know how great Freddy Campos who is in the service dept at Capistrano Mazda - was outstanding over at Phillips Mazda before and even better now - took me in the last hour of a busy holiday drive away Friday weekend and got me taken care of with a sense of urgency - simply a " doer " who makes things happen and takes care of his customers - straight up guy who always smiles and delivers ! More

Complimentary new vehicle 5000 maintenance After previously making an appointment for a complimentary new vehicle 5000 maintenance on my new CX-5 purchased at this dealership I stopped in to ha After previously making an appointment for a complimentary new vehicle 5000 maintenance on my new CX-5 purchased at this dealership I stopped in to have the work performed yesterday (9/2/17). I was greeted by an extremely warm and friendly Service Advisor, Fredy Campos. He was exceptionally proficient at getting my paperwork going and within minutes I was enjoying the cool waiting area, relaxing and reading through some old emails. After a short bit of time I got a call from Fredy and my car service was completed, washed and ready to go. They even updated the entertainment software in the vehicle and replaced a cabin filter at no charge. I'm not sure getting an oil change would be on anyones top 10 things to do on a Saturday morning but being that's it a necessity to maintain your automobile investment I can honestly say that I can't imaging a more seamless experience than I received at Capistrano Mazda. Fredy was just plain wonderful to interact with, the technician that performed the work was clean, thoughtful and respectful of my semi-clean-freak nature by not leaving any oily fingerprints all over (like I experienced at other places)... even the gentleman that washed my car did a fabulous job and was extremely friendly. Job well done Capistrano Mazda team! More

Best decision of this year: Mazda Service at capo Mazda is a breeze. Freddy is always there and ready to help. Everything went as planned on my first service visit. If anyone's lookin Service at capo Mazda is a breeze. Freddy is always there and ready to help. Everything went as planned on my first service visit. If anyone's looking for a new car I definitely recommend capo Mazda for leasing or buying. Sales was great too. Worked with Diego. He wasn't pushy at all. He had a sense for what I wanted and needed. Got me set up with the best lease deal I could find on town! More

Always superb service at Capistrano Mazda!! We highly recommend Capistrano Mazda and the service provided by their service department and Freddy Campo! Freddy is honest and always helpful! Th We highly recommend Capistrano Mazda and the service provided by their service department and Freddy Campo! Freddy is honest and always helpful! The service to our Mazda 6 is always done correctly and is very fairly priced. Fantastic service in every way - you will not be disappointed!! More

AMAZING SERVICE My headlight was out and I called Fredy Campos. The service department was actually closing but he told me to bring my car by anyway. He waited for me My headlight was out and I called Fredy Campos. The service department was actually closing but he told me to bring my car by anyway. He waited for me and fixed my headlight! Fredy is always so professional and courteous. He is the best! More

Superb Service! I brought my 2016 CX9 in to have remote start installed. Hector Arvieu did the installation and did an excellent job. The remote start worked pe I brought my 2016 CX9 in to have remote start installed. Hector Arvieu did the installation and did an excellent job. The remote start worked perfectly and whoever washes the cars as well, always cleans the exterior and interior of the vehicle immaculately prior to pick up. I was having trouble loading the app on my IPhone for the remote start and even though The service rep, Hector Campos was super busy, he took the time to complete the registration for me. He was so helpful and patient and very professional. I can't thank them all enough. I refer all my friends to Capo Mazda for the exceptional customer service, best vehicles and very reasonable prices for the quality received. Thank you soooo much! More

Fantastic service I brought my car in to be serviced and was very happy with the exceptional customer service that I received. Everyone was very professional, the tech I brought my car in to be serviced and was very happy with the exceptional customer service that I received. Everyone was very professional, the technicians were quick, and my car is driving great. Thanks, Capistrano Mazda!! More

Fredy Campos Mr. Campos helped me with a couple of problems and solved them quickly and very well. I am very impressed. I appreciate his efficient service and fr Mr. Campos helped me with a couple of problems and solved them quickly and very well. I am very impressed. I appreciate his efficient service and friendly manner. More

First Visit This was my first visit due to a recall that I had neglected. Both Julie, who booked my visit and Fredy Campos who was my service advisor were very p This was my first visit due to a recall that I had neglected. Both Julie, who booked my visit and Fredy Campos who was my service advisor were very professional and treated me very well. They did not recommend any unnecessary work on my Mazda 6 which is 12 years old. Very happy to find a new service center for my 2 Mazdas, More