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Capistrano Mazda - Service Center

San Juan Capistrano, CA

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548 Reviews

548 Reviews of Capistrano Mazda - Service Center

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December 29, 2016

Had an oil change done on my CX 5 Fredy Compos was so helpful and got me right in and out within a half an hour. I would highly recommend the dealership to have your car serviced. And More

by DaveC4443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
December 29, 2016

In & Out I went in for my first oil change on my 2016 Mazda. Fredy Campos greeted me and checked me in quickly. He was very helpful and courteous. The job was More

by Heyem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
December 02, 2016

Fredy Campos! My wife's mazda had a dead headlight that I was worried was an electrical issue. Luckily I ran into Fredy Campos. When Tony Stark needs help with hi More

by SoCalChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
November 22, 2016

Fredy Campos I needed service on my 2010 Mazda 3 so I took it into Capistrano Mazda. Fredy Campos helped me through the entire process and was not only the service More

by Zach110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
November 20, 2016

Bluetooth Fredy is the man! He updated the bluetooth version so I could rock on. In less than a half an hour I was off and running. Way to go Fredy! More

by Nancy Blackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
October 13, 2016

Very friendly and helpful personnel. Had to change batteries on my key and not only were they speedy they were very friendly. I will return without a doubt. Tomorrow will be oil change. More

by Hello1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
October 11, 2016

Great personalized Mazda service The service person, Fredy Campos was friendly and remembered who I was while I was there. Appointments were scheduled adequately so there weren't a l More

by Joanrsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
August 26, 2016

Just batteries I just needed new batteries for my clickers, and Freddy was happy to quickly replace them. He was super polite and friendly.It was great experience, I More

by sprynklz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Sep 06, 2016 -

Capistrano Mazda responded

Thank you so much for sharing your recent 5 star experience you had with Freddy! It is such a pleasure to read your kind review. We sincerely look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!

August 16, 2016

Fast and easy Fredy was very quick and friendly. Resolved my issues with no problem. There was no wait he took me in quickly. I was out in a couple of minutes More

by Kari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Sep 07, 2016 -

Capistrano Mazda responded

Thank you for taking the time to submit your review! We are pleased to know that Fredy helped you right away and the issue was resolved! Please let us know if you need anything. We look forward to seeing you in the future! We wish you many miles and smiles in your new vehicle!

August 15, 2016

Wonderful experience with Capistrano Mazda I had some unpleasant experience with other Mazda a couple of years ago, so I decided to take my Mazda 3 to Philips Mazda to give a try, the person wh More

by Ying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Sep 07, 2016 -

Capistrano Mazda responded

It's great to know that Fredy has been able to provide you with excellent customer service! It makes us extremely happy to know that you followed Phillips Mazda down to San Juan, now known as Capo Mazda! We want to welcome you to the family, and sincerely thank you for your business, and your recommendations to friends and family. We look forward to seeing you again in the future! We wish you many miles and smiles in your new vehicle!

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