Capistrano Mazda - Service Center

1ST VISIT Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, fol Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, follow up call with inspection recommendation to the pick up shuttle. Everyone I met was courteous, friendly and professional. I was totally surprised when the pickup shuttle driver met me at my place of employment, came out of his car and opened the car door for me. Made me feel so special & important! Plus the Starbuck morning was a super plus! More

Excellent Customer Service I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is so helpful, nice and friendly. My cars were ready in the expected time (actually earlier). My cars were returned nicely washed and vacuumed inside! The service was explained clearly. There were no surprises on cost and discussed prior to any work being done. It was a great experience. I will definitely continue to have my cars serviced there! Thanks! More

Great, fast & courteous service New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 h New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 hours, including a driver taking me home and picking me up after service. Car was cleaned & washed inside and out and the bill was very reasonable and as promised. These guys are great! More

Always excellent service ! I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. More

Consistently excellent service! I bought my first Mazda in 2008 and have been bringing it to Fredy ever since. The service team is very knowledgeable and friendly. They have helped k I bought my first Mazda in 2008 and have been bringing it to Fredy ever since. The service team is very knowledgeable and friendly. They have helped keep my Mazda 6 maintained and running great for the past 8 years. I plan on purchasing a new Mazda in the near future and continuing to bring it to Fredy for service. More

Exceptional Service Department Customer Service! I get three different brands of cars serviced and I have to say this is by far the best customer service of any place I've been. Found it by chance a I get three different brands of cars serviced and I have to say this is by far the best customer service of any place I've been. Found it by chance and so happy I did. It is easy to make an appointment online or by phone and the service is exceptional. They get you in and out quickly, have a comfortable waiting area with refreshments and are friendly and extremely professional. Best service I have ever had. Makes you happy you bought your car and definitely makes you want to keep doing business with them. A real pleasure. More

Outstanding Service I work with Fredy Campos for service needs on our family's 3 Mazdas. We very much appreciate Fredy's professionalism and the timeliness and quality o I work with Fredy Campos for service needs on our family's 3 Mazdas. We very much appreciate Fredy's professionalism and the timeliness and quality of the service technicians. More

Service Department customer service is excellent Overall great customer service in the service department. Easy to make an appointment and on-time. Friendly and helpful at the service desk. I got a f Overall great customer service in the service department. Easy to make an appointment and on-time. Friendly and helpful at the service desk. I got a full service oil change and replaced the air bag inflators. More

Excellent customer service We always have a wonderful experience when we bring our cars in. Fredy Campos is the best! He is always friendly, knowledgeable, and provides the best We always have a wonderful experience when we bring our cars in. Fredy Campos is the best! He is always friendly, knowledgeable, and provides the best customer service. Amber is great in sales. More

Best Service Experience Ever!!!! I live in San Clemente and I being taking my car for service to the dealer I bought it from in Tustin, I was on my way there for service when I notice I live in San Clemente and I being taking my car for service to the dealer I bought it from in Tustin, I was on my way there for service when I notice the new Mazda Dealer in San Juan Capistrano an I decided to try them out, so I stop by and they took me in without appointment, the Service manager Freddie, was awesome, very knowledgeable, friendly and professional, he got my car fix and ready to go in no time, I strongly recommend CAPISTRANO MAZDA for all your vehicle needs. P.s. they even have free popcorn and Starbucks coffe More