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Capital Buick GMC, LLC
Smyrna, GA
60 Reviews
WELCOME TO CAPITAL BUICK GMC SERVING ATLANTA, MARIETTA AND SANDY SPRINGS, GA
Capital Buick GMC is proud to bring you a wide selection of new and used cars, trucks and SUVs for Atlanta, Marietta and Sandy Springs areas. If you're looking for a Buick GMC dealership near Kennesaw, we're here for you as well. Customers from all over Georgia come to us because of our smooth car buying experience and brilliant service even after you purchase a vehicle at our dealership. If you're looking for a GMC Truck Dealership or used truck dealer in Atlanta, we're here for you as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 60 reviews
June 26, 2023
I worked with Zach Hamby in the service department for two new front tires and alignment service. Mr. Hamby was excellent throughout the process. When I called the dealer to arrange service, Mr. Hamby was two new front tires and alignment service. Mr. Hamby was excellent throughout the process. When I called the dealer to arrange service, Mr. Hamby was great about communicating, aided in a price match for the tires themselves, thoroughly described what the dealership would do, made sure I knew the timeline for ordering the tires, and was great at the dealership when we dropped off the car. Overall, I was extremely pleased with his handling my service needs and his professionalism. More
by RBK
Employees Worked With
Zachery Hamby
Helpful April 25, 2023
My salesman, Blake Kenya, and the team at Capital Buick GMC were friendly and efficient. They made buying my car with them a most pleasant and positive experience. I would definitely recommend Blake and Ca GMC were friendly and efficient. They made buying my car with them a most pleasant and positive experience. I would definitely recommend Blake and Capital Buick GMC to my family and friends. Blake and the Capital Buick GMC team represent excellence in a time that it's hard to come by. More
by happy new car buyer
Employees Worked With
Salesman Blake Kenya, Finance Manager Charles Dorsey
April 12, 2023
After meeting Mr. Blake Kenya, I will never ever go anywhere else for a new vehicle. I was completely satisfied with conversation and his level of professionalism. Su Blake Kenya, I will never ever go anywhere else for a new vehicle. I was completely satisfied with conversation and his level of professionalism. Superb and exceptional service. Stellar! More
by I love my truck
Employees Worked With
Blake Kenya
April 05, 2023
I had an amazing experience with Blake. He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and I will be referring my friends More
by Tony Georgia man
Employees Worked With
Blake Delacroix Kenya
February 27, 2023
I went in for a leaking exhaust pipe- an emergency for me as I’m from Iowa and it failed in Atlanta. This failure was discussed in a letter from Buick. The Capital Buick service department is unscrupulous, r as I’m from Iowa and it failed in Atlanta. This failure was discussed in a letter from Buick. The Capital Buick service department is unscrupulous, rip-off artists for the unwary. They inspected the exhaust leak and then claimed all my filters needed replacing along with my wiper blades. They couldn’t find a Buick notification for a 2019 Enclave exhaust repair- three desk people searched for thirty minutes to no avail. I found it on google in one minute. As soon as I waved it under their noses a miracle occurred- one of them claimed they found it. They wanted to charge me $800+ dollars for this work. I said no to the filters and wipers- they finally repaired the exhaust at Buicks expense (as required per the notification letter) , Getting a feel for why they couldn’t find the letter?.I Had my oil changed in Iowa today- surprise! The filters and wipers are good. Capital Buick in Atlanta was out to rob the guy from Iowa of $800. I wouldn’t let them work on my bicycle after this episode. More
by Park
Employees Worked With
Moe, Larry and Curly at the service desks
February 15, 2023
Accessories install & recall was done perfectly! Young man in service was detailed, precise & extremely professional! Young man in service was detailed, precise & extremely professional! More
by fg3874
Employees Worked With
Mr Allen fasette & extremely professional young man in service (name unknown)
September 26, 2022
I wish I could leave the service department 1 star. Inconsiderate and terrible!! I have taken my car here several times and they are always cheating me out of money and time! Inconsiderate and terrible!! I have taken my car here several times and they are always cheating me out of money and time! More
by Riahm09
Employees Worked With
Morgan the terrible
July 08, 2022
This dealership increased my sales price, forged my signature, then submitted the forged documents to my bank unbeknownst to me while I was awaiting to sign a new purchase agreement, based on the infor signature, then submitted the forged documents to my bank unbeknownst to me while I was awaiting to sign a new purchase agreement, based on the information that was submitted to my credit union from the dealership. . I suggest to all who read these reviews that what other customers are saying is absolutely true as it relates to Capital Buick GMC dealership. I have filed complaints with the Attorney General's Office, Department of Justice, Cobb County, and Atlanta Police Department in addition to the BBB, where my review was even posted. GA Department of Revenue is looking into the matter as well due to the deceptive practices and fraud of the dealership. More
by Nek
Employees Worked With
Donna Morgan (Finance Manager) & James Jacobs (General Manager) BEWARE OF THE FRAUD
December 01, 2021
They advertised a truck online. Bought the truck over the phone. Put down a deposit. Spoke to the salesman for over 2 weeks abought when the truck would arrive. Drove over 1000 miles to pick it up. The d the phone. Put down a deposit. Spoke to the salesman for over 2 weeks abought when the truck would arrive. Drove over 1000 miles to pick it up. The day of delivery they told me they sold it to someone else. THEY ARE THEIVES!!!! More
by caraddiction
Employees Worked With
Miss Sheldon
May 13, 2021
The service department has two managers mr Allen and mr Dutton they are the worst and will discriminate against blacks do not take your vehicle Dutton they are the worst and will discriminate against blacks do not take your vehicle More
by Choppat843
Employees Worked With
Mr Allen
