Capital Chevrolet Buick GMC of Lexington - Service Center

It was timely. Much improved over my last service experience at the dealership. I appreciate the reminders of when service is done. Much improved over my last service experience at the dealership. I appreciate the reminders of when service is done. More

service went very smooth in and out in reasonable amount of time, went extremely well, of time, went extremely well, More

Pleasurable and expedient service Worked my vehicle in while I waited in the comfort of the customer lounge. Explained what service's were performed and gave recommendations for future vehicle maintenance while I waited in the comfort of the customer lounge. Explained what service's were performed and gave recommendations for future vehicle maintenance More

They fixed the problems in a quickly manner No I will use capital Chevrolet for all my car needs. capital Chevrolet for all my car needs. More

Staff was very nice and professional. Eas able to get work done in one day Eas able to get work done in one day More

Capital Chevrolet went a love and beyond to make sure I was taken care of was taken care of More

Was treated with respect. Even the homeless looking man Jimmy that did the oil change was super nice ?? Buy that man a uniform. Even the homeless looking man Jimmy that did the oil change was super nice ?? Buy that man a uniform. More

Great job. Let me know what was wrong with my car in a timely manner and fixed it in a timely manner. The cost was a little high, but so far, the car is fix Let me know what was wrong with my car in a timely manner and fixed it in a timely manner. The cost was a little high, but so far, the car is fix More

Well my car was under warranty with a 100. 00 deductible which was fine. He charged me 50 some dollars over my deductible. When questioning it he was very stand offish and never would answer my 00 deductible which was fine. He charged me 50 some dollars over my deductible. When questioning it he was very stand offish and never would answer my question . Just kept saying it's what my warranty didn't cover no explanation. Then on invoice was shop Supplys which is total xx. I called warranty company they said Wess billed them for 2 hours of which was a 30 minute job but they paid it anyways and they said he also charged them for a diagnosis of the problem when I already told them what was wrong with it but the warranty company paid it also . My biggest gripe is that he just kept saying you can go some where else if u don't like our customer service . So I plan to!!! He upset my wife so bad that she went outside cause of his attitude. I would never go back there and will tell my friends and family the same things and we all are Chevrolet family. More