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Capital Chevrolet GMC of Lexington

Lexington, NC

4.6
732 Reviews
Welcome to Capital Chevrolet Buick GMC, where our highly qualified and professional team takes every opportunity to assist our shoppers. Based on commitment and excellent customer service, we are dedicated to making your car shopping experience comfortable and enjoyable. Capital Chevrolet Buick GMC of Lexington is a world-class GM dealer in North Carolina that meets your every requirement. Each and every staff member that you meet at our dealership delivers exemplary customer service. From helping customers find the Chevrolet Buick GMC car, truck, or SUV model that works well with your budget, to discovering a tailored finance solution that can get you in your dream car without a hassle, we want to make your time with us superior from start to finish. And even after you get your vehicle, the staff at our Service Department and Parts Department will make sure that your ownership experience is outstanding. From the trained technicians at our Service Department who will offer sound advice on services for your Chevrolet Buick GMC to the knowledgeable professionals at our Parts Department who can find genuine Chevrolet Buick GMC parts near Lexington, we look forward to assisting you!
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96 Radio Dr

Lexington, NC

27292

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Showing 732 reviews

September 13, 2025

Great dealer and great service. Sales staff was extremely helpful and financing was a breeze. More

by MATHEWC2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Very helpful and professional… Clean restrooms For Lexington it’s a nice place and location Word, word, crazy to have to use fifteen words More

by gwshepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Capital Chevrolet has done a great job on my car. I would reccomend them to anyone who is looking for a dealership. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

very easy to work with and fast service. Ray was my service guy and was fantastic and knowlegeable. More

by rushdoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Kinda slow waiting on part from Chevrolet It's hard to believe that part wasn't available at another dealership More

by noleswilliam
Recommend Dealer
Yes
Employees Worked With
I do
September 10, 2025

Great service! Ashley and Toni are both top notch. Friendly and helpful very efficient 200% More

by RH1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2025

Worst car dealership I've ever worked with. Car mats were missing as well as front emblem on the hood and cargo nets. It's going to cost me $300.00 to replace these items. The car was not cle More

by JDH11860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Donadio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devonte Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly
Sep 08, 2025 -

Capital Chevrolet GMC of Lexington responded

Thank you for taking the time to share your experience with us. I’m very sorry to hear that the vehicle arrived missing items and wasn’t cleaned to your expectations — that’s not the standard we aim for, and I understand how frustrating that must have been, especially after such a big purchase. Regarding the missing mats, emblem, and cargo nets, as well as the need for additional cleaning — I completely understand your disappointment. Those are items we expect to be handled before delivery, and I sincerely apologize that this wasn’t your experience. I also appreciate your candid feedback about your interactions with our team. It’s good to hear that Carly and Matt Cole left a strong impression — I’ll make sure they hear that. As for the rest of the team, I can assure you that everyone here is committed to helping our customers and doing their best, even if communication sometimes falls short or gets spread across multiple people. It’s never our intent to make the process feel disjointed or impersonal, and I’m truly sorry that your experience didn’t reflect the level of service we strive for. Thanks again for bringing this to our attention — even when the feedback is tough, it helps us improve.

September 07, 2025

Friendly, informative, excellent work! Quick turn around. Would recommend to friends and family! Didn’t have one problem! More

by crystalbailey29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Great dealership to do business with great salespeople clean up your truck good and very good at going over the computer and radio to show you how it works. More

by AYOUNG30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ferrell was a great salesman
September 03, 2025

Service experience was absolutely terrible! ! would not recommend to any close friends or family. Took my vehicle straight to flow Chevrolet and they handled the situation immediately. More

by drewyarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tad Leonard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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