Capital Chevrolet GMC of Lexington - Service Center
Lexington, NC
484 Reviews of Capital Chevrolet GMC of Lexington - Service Center
Had a pretty bad experience with some of the help trying to convince me that my car was flooded and trying to just find every way possible to keep my warranty from covering the repairs that where needed to convince me that my car was flooded and trying to just find every way possible to keep my warranty from covering the repairs that where needed More
Took my 2011 Camaro there due to check engine being on. Charged 350$, and light came right back on. Bought the car back to them, this time they kept my car for 2 weeks. No loaner car available each time. B Charged 350$, and light came right back on. Bought the car back to them, this time they kept my car for 2 weeks. No loaner car available each time. Between the rental cars and 2 trips to their service repair shop I spent over 4,000 dollar. Picked up last week 9/26/26 it’s 9/29/25 and my check engine light is back on. Thought taking my car to a Chevrolet shop would be the best option for quality service. Guess not. I’m Extremely Disappointed and Frustrated with my experience there. Definitely wouldn’t recommend them to anyone. More
Staff members were very knowledgeable and helpful. They explained what the payment plans were. I didn't have to wait very long for my car They explained what the payment plans were. I didn't have to wait very long for my car More
Horrendous poor communication skills You did horrible your communication was poor and very disappointing as we speak my jeep is at the jeep dealership in Orlando getting fixed on the rear differential th your communication was poor and very disappointing as we speak my jeep is at the jeep dealership in Orlando getting fixed on the rear differential that you guys failed to fix it's also getting wheels balanced an alignment etc Also had to take to an audio shops to fix the radio that's for some reason working when I got back from your shops. When I tried to address these problems I was turned away Thank you for reaching out More
Had my 2020 Chevrolet Blazer repaired in less than one full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems. full day. A troublesome dash light was diagnosed and fixed as promised. I’ve had no further problems. More
Ultimately, I got sold a car that the parking break doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it doesn't work. I brought it back and they had it for two weeks and said it was fixed. I trusted them that it was. When I got home, 30 minutes away, it still does not work. I have no idea how it passed multiple rounds of inspections without the emergency break working. It wouldn't pass a safety inspection like that so I don't know how they passed it in the service department. This was after the wheel came off during the test drive due to negligence and the check engine light coming on immediately after taking possession the first time. And the communication was poor the entire time from Devante. Nice guy, but doesn't know when to prioritize a slightly higher touch approach for a customer. I'm exploring my options in what to do now. More
Very friendly and courtesy staff and makes sure you doing good and if you have any questions and as well as communication thu text hole vechicle is being serviced awesome location doing good and if you have any questions and as well as communication thu text hole vechicle is being serviced awesome location More
Excellent service, really enjoyed the videos inspect of my vehicle and the explanation of what needed to be done to repair my check engine light! That pick stuff is pretty impressive! my vehicle and the explanation of what needed to be done to repair my check engine light! That pick stuff is pretty impressive! More
Didn’t fix the problem . Car won’t start now radio gos and back up camera won’t work Car won’t start now radio gos and back up camera won’t work More