Capital Chevrolet GMC of Lexington - Service Center

I felt was more than adequate inspection & I was pleasantly surprised when I was not charged for inspection because I bought my car there!! So I would recommend it to people who have bought their ca pleasantly surprised when I was not charged for inspection because I bought my car there!! So I would recommend it to people who have bought their car there!! I would even recommend it to people who haven’t who have a Chevrolet! More

Staff was thorough and easy to work with. All involved were professional including the service writer All involved were professional including the service writer More

They were very helpful with my problem with my car. They fixed it immediately. I really appreciated what they did. They fixed it immediately. I really appreciated what they did. More

Do not use Capital Chevrolet in Lexington for service. Not only did they over charge and ask for over $1000 more to repair my husbands truck then other repair shops but they also hung up on me when I atte Not only did they over charge and ask for over $1000 more to repair my husbands truck then other repair shops but they also hung up on me when I attempted to speak to someone. The service guy said he didn’t have to listen to me. Do NOT go there! (They also wanted $150 for diagnostic testing and when I asked other repair shops they said they don’t charge for diagnostics) These people are crooks! More

Professionalism, Honesty, Transparency, and Integrity. Everything any customer would want from a dealership when servicing their vehicle! Everything any customer would want from a dealership when servicing their vehicle! More

The dent repair company sucks. They screwed up more stuff than they fixed. I will NEVER use this place again They screwed up more stuff than they fixed. I will NEVER use this place again More

No communication between myself and also within the dealership. My advisor nor the manager took ownership of my issue and made correcting it a priority dealership. My advisor nor the manager took ownership of my issue and made correcting it a priority More

Wes is amazing and takes care of our vehicles every step of the way. As a customer, we want the most professional and knowledgeable service team and Wes is right there! Great customer service. I can alway of the way. As a customer, we want the most professional and knowledgeable service team and Wes is right there! Great customer service. I can always call and get a quick appointment. He is easy to talk to and always goes above and beyond to meet our needs. More

Had to replace one tire. The other tire pressures were not checked so I added air at home. Also felt like I got nickel and dimed with an extra $14 charge on top of labor and The other tire pressures were not checked so I added air at home. Also felt like I got nickel and dimed with an extra $14 charge on top of labor and the tire cost. More

Very good customer service. They take time to stop and talk to you. Dealership clean and organized. They take time to stop and talk to you. Dealership clean and organized. More