Back

Capital Chevrolet GMC of Lexington - Service Center

Lexington, NC

4.6
450 Reviews

450 Reviews of Capital Chevrolet GMC of Lexington - Service Center

Sort by
August 26, 2023

We came in to get 2 vehicles state inspections. The service advisors were courteous and polite. They got us in and out in no time. Just a pleasant ordeal. More

by winstonandjean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Everyone is always friendly and helpful either on the phone or in person when I need them. More

by hleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

We worked with Trish (sales) and Connor (finance) and it was a great car buying experience, especially for my granddaughters first purchase. More

by gracekathryn2004
Recommend Dealer
Yes
Employees Worked With
Patricia, Connor
August 25, 2023

The service writer,Austin was great to deal with. Car was in and out in an hour.My only complaint is the 3.99 document storage fee. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Austin
August 25, 2023

Everyone was so good to me ,I was just informed about my truck . people was so helpful and informed . More

by rodneyemiller55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Donadio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devonte Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Dalton
August 24, 2023

I bought a truck, havnt had it about 3 weeks, service engine light cane on took it back to the dealership to get it checked out to find out that what I was told about the wannanty wasn't true... and spec More

by Caglematt94
Recommend Dealer
No
Employees Worked With
Chad Dalton
August 24, 2023

Had work done to both of my Chevrolet vehicles. Everything went smoothly and will be back again. More

by Patrick Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
August 22, 2023

Quick to respond, diagnose, schedule and complete work. I always have a pleasant experience at Capital Lexington. More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni.
August 22, 2023

Wes was our service center rep and he was excellent at communicating with my dad and I throughout the whole process! More

by Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Arnold
Aug 22, 2023 -

Harper responded

Thank you for allowing text messaging for a communication style. It was easy to keep up with what was going on with my dad's car while it was being serviced. Wes Arnold was great!!

August 21, 2023

Good customer service skills. Department always keeps me updated. Tadd is always on the move directing the operation. More

by Rharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
34
...