Capital Chevrolet of Shallotte

Very friendly and professional service. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. More

Very friendly people know their job, and they do it with expertise The selection was good, and the dealership was very clean expertise The selection was good, and the dealership was very clean More

Julian did a good job but I called Courtney Barbour on 10\17\2023 with some questions and still have not heard from her. 10\17\2023 with some questions and still have not heard from her. More

They fixed my car just fine. The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech is no longer with them. I was hopeful this time, but once again, when my car had to be there longer than expected nobody bothered to let me know. When I used both text and phone the response was dismal. They need to remember when a client makes a 9:00 am appointment and is told 3-4 hours, they should start working!! And, if they realize it’s going to be several more hours, they need to alert the customer!! When people drop off their vehicle it generally means someone is dropping them off and bringing them back. Everyone’s time matters!! More

Always professional service and sales departments. great location forBrunswick County car owners Thank you for being in busineds great location forBrunswick County car owners Thank you for being in busineds More

Mark was very professional and kept us informed on the delivery date as it changed due to weather related transportation . delivery date as it changed due to weather related transportation . More

They are so responsive, helpful and respectful when I come in for service. What a pleasant change! come in for service. What a pleasant change! More

JR, our advisor, is professional and competent and kept us updated. Entire staff at this dealership was great us updated. Entire staff at this dealership was great More

Prompt on time service. Staff was very courteous and knowledgeable Was able to view my car, from outside the garage as it was being services Staff was very courteous and knowledgeable Was able to view my car, from outside the garage as it was being services More

Professional, friendly check in process. Very good follow up on status of work being done. Very good follow up on status of work being done. More