
Capital City Auto
Boise, ID

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We purchased a car from Capital City two weeks ago. We were assured that they had top mechanics look at all of their cars and ensure they were ready for the road. I will say the paperwork was very clea We were assured that they had top mechanics look at all of their cars and ensure they were ready for the road. I will say the paperwork was very clear that their vehicles are sold as-is. We did understand that upon purchase. However, after only driving the vehicle for four days (and no long distances) it completely stopped running. They offered no assistance beyond having their mechanic evaluate it (after we incurred the additional expense of having it towed to their shop). Upon their evaluation we were told the engine was shot (due to what we’re still not completely sure) and it would require a complete engine replacement which would cost more than what we paid for the car. However, they weren’t even willing to put the time in to fully diagnose the problem. We are now stuck with an undrivable vehicle, facing the decision to purchase another vehicle or pay thousands to fix the engine. Capital City has offered ZERO compensation and have pretty much just shrugged their shoulders, cited an alleged Idaho law that doesn’t allow them to offer any kind of warranty or guarantee, and said, “We sell our vehicles as is.” The only thing they offered was assisting in finding someone to purchase the car from scrap. More
Great experience. I bought a Volkswagen Jetta here. The guys were all very professional. Marwin went above and beyond to make sure EVERYTHING was explained to me. I bought a Volkswagen Jetta here. The guys were all very professional. Marwin went above and beyond to make sure EVERYTHING was explained to me. Would recommend and will be back with my Son this summer for his fist car. More
These guys are beyond great. They got me and my wife in and out very quick with better rates than we were offered in Cap Ed. The car is excellent and so was the service. 5 star They got me and my wife in and out very quick with better rates than we were offered in Cap Ed. The car is excellent and so was the service. 5 stars all the way More
If I could give them 10 stars I would. My husband and I were treated great by the staff. The salesman wsa upfront, honest and patient with our repeated test drives of the MDX. Thanks aga My husband and I were treated great by the staff. The salesman wsa upfront, honest and patient with our repeated test drives of the MDX. Thanks again guys! More
Came in on a beautiful BMW and got EXACTLY the numbers that I wanted! I have referred 3 people there since my purchase and they too got the car they wanted and was well within their monthly Budget! Highly that I wanted! I have referred 3 people there since my purchase and they too got the car they wanted and was well within their monthly Budget! Highly recommend this Place for first time buyers and challenged credit because one of my friends had bad credit and still got a good deal! Great inventory, very helpful staff and they were set up directly with my credit union. They went above and beyond and they have earned themselves a lifelong customer. Will ALWAYS come here for any vehicle needs in the future! More
Capital City Auto got me approved where no one else could! Staff was super helpful and walked me through every step of the way and got me into a quality vehicle with payments I could afford, highly rec could! Staff was super helpful and walked me through every step of the way and got me into a quality vehicle with payments I could afford, highly recommended. More