Capital City Honda

Luke was an amazing guy. He gave a great costumer service. We will definitely come back. He gave a great costumer service. We will definitely come back. More

Poor management, there was slight miscommunication between me and my sales person (he was fine, the problem doesn’t lie for that reason) Finance manager Prasad talks to you like you’re dumb. Doesn’t g between me and my sales person (he was fine, the problem doesn’t lie for that reason) Finance manager Prasad talks to you like you’re dumb. Doesn’t get all necessary documents (apparently it’s a 50/50 chance the bank will need paystubs and if it was 50/50 chance he should’ve asked for it just IN CASE) I’ve already signed and took the car home.. the next day they ask for the paystub and when I tell him I’m not happy with the service and how I will not recommend this dealership and just going to write a review of my dissatisfaction (I wasn’t even going to put names) he told me “okay well write it about your sales person” first, you don’t say that to a customer and secondly you don’t say that about your own employee. Sounds like Manager Prasad needs to be retrained in customer service and in his management role. He’s supposed to be a leader and guide his employee through the miscommunication and help solve the problem at hand, not belittle them and most certainly not talk to his customer like they’re dumb. More

Good and friendly sales team. I called the day before to make sure the vehicle we wanted was on stock. It was there and they held ot for me I called the day before to make sure the vehicle we wanted was on stock. It was there and they held ot for me More

Used Cr v’s are hard to come by. I stopped at Capital City Honda on 3-21-2025 to see what might be available. . A young woman named Liz N came to me with a smile. She was sincere, I stopped at Capital City Honda on 3-21-2025 to see what might be available. . A young woman named Liz N came to me with a smile. She was sincere, and enthusiastic while speaking very highly of the person doing the financial end of this sale. working with Tarek. I was not feeling well, so we planned to get together the following day. I woke up feeling worse,, so Liz and Tarek put together an alternative plan to get everything done. I received a call from a different finance person, Roy, who, frankly, almost lost the sale due to his pushy and rude attitude and by giving misinformation while on the call.He was aggressive and would not take n for an answer. He made something sound like it was included in the price, when discussing it with Liz, however, when going through the forms I found an actual charge for the item. He never mentioned this during the call, so it was without my permission that it was added to the contract. . If I wanted the item removed, the paperwork would have to be completed over again, Along with this, he told the salesperson it was bringing my monthly payment down, while in reality, it went up slightly. I was very upset, having been lied to, as well as putting Liz in a position of confusion. Due to Liz’s diligence and Tarek’s knowledge and the fact that they both listened, I went through with the sale. I would let anyone I know, that specific people were great. I would also call Roy by name as someone not to be trusted, from my own experience with him. Thank you Liz for all that you did for me,. I know that you will become stronger and stronger in your skills as an auto saleswoman, with every year that goes by. Your people skills are already there! You rock Liz! More

I had an amazing experience at Capital City Honda! Cameron, our salesman, was absolutely awesome. He was incredibly knowledgeable, patient, and went above and beyond to answer all our questions. W Cameron, our salesman, was absolutely awesome. He was incredibly knowledgeable, patient, and went above and beyond to answer all our questions. We tested everything in the car, and he made sure we felt confident in our decision. He truly had our back and helped us find the best value for our budget while ensuring we got exactly what we were looking for. Matt, our finance manager, also made the process smooth and stress-free. I asked a ton of questions, and he took the time to explain everything thoroughly, making us feel completely comfortable with our purchase. Both Cameron and Matt provided exceptional customer service, and we couldn’t be more grateful. Thank you for making this such a positive experience! Highly recommend Capital City Honda and their fantastic team! More

I very rarely leave reviews, but wow the customer service from the Internet Sales Manager - Mung and Finance Manager - Roy were amazing. Both Mung and Roy stayed after hours (even after the doors were lo from the Internet Sales Manager - Mung and Finance Manager - Roy were amazing. Both Mung and Roy stayed after hours (even after the doors were locked) to ensure I had a smooth purchasing experience. Mung treated me like family, ensured everything we talked about over the phone/text/email were absolutely true. I hate going to dealerships and talking to sales people as much as everyone else, but Mung assured me that he isn't like that and everything we talked about would be exactly how it would be when I got there. No fudging the numbers, no additional markups, and no hidden fees. He offered me add-ons and let me choose if I needed them or not. Mung means business and I would recommend him to anyone and everyone looking to get a smooth experience. Roy was one of the very few finance managers that took the time to explain each warranty and the value it added without being pushy. He took no for answer extremely well, told us exactly what we would be opting in/out of. Even went out of his way to make sure we understood the warranties and add-ons we already had available to me free-of-charge. I have previously been to this dealership the year prior and had a bad experience with other staff, but wow Mung and Roy made up for this and I will definitely be back asking for them again. I am an extremely happy customer and proud owner of a new 2025 Honda Civic Sport Touring Hybrid, many thanks to Mung and Roy!!! More

This was the best experience I have ever had buying a car. Everything was straightforward and Luke worked around my schedule. The facility was clean and inviting and pleasant to be in. car. Everything was straightforward and Luke worked around my schedule. The facility was clean and inviting and pleasant to be in. More

Super helpful and great to work with. They made sure I had everything thing I needed. They made sure I had everything thing I needed. More

Luke V was a great salesman. I am very happy with my new HR V I am very happy with my new HR V More

Great customer service Miguel Luis and Christian was great at what they do I worked with them a couple of times before and always gave they all great at what they do I worked with them a couple of times before and always gave they all More