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Capital City Honda

Sacramento, CA

4.7
645 Reviews
Call Dealership (916) 514-4085
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3630 Fulton Ave

Sacramento, CA

95821

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645 Reviews of Capital City Honda

October 18, 2023

They have good service. They met me at work and were able to take my car into the dealer to have work done on it. More

by Hunterscott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Igor
Report | Print
Oct 19, 2023 -

Capital City Honda responded

It's great to hear that you had a positive service experience and that they went the extra mile by meeting you at work and taking your car to the dealer for the necessary work. Your convenience and satisfaction are important to us, and we're here to provide excellent service. We look forward to serving you again!

October 17, 2023

Great place to purchase a new car, close to freeway. My wife and I drove down from Redding area because of extremely competitive prices! Jonathan Davis did a great job as our sales consultant. More

by kyotdawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Davis
Report | Print
Oct 18, 2023 -

Capital City Honda responded

We are glad to hear that you found our dealership to be a great place to purchase a new car and that you made the trip from the Redding area due to our competitive prices. Jonathan's excellent work as your sales consultant is highly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 16, 2023

This dealership has the best Honda service department I have ever worked with. Highly recommended! More

by Greg G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 17, 2023 -

Capital City Honda responded

We're thrilled to hear that you had such a positive experience with Capital City Honda's service department! Your recommendation means a lot to us, and we greatly appreciate your kind words. We're here to provide exceptional services. Thank you for choosing us and for your high recommendation!

October 16, 2023

Oil change was done when promised, The rep Scott was very nice. No long wait times like last week. More

by perraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 17, 2023 -

Capital City Honda responded

We're pleased to hear that your oil change was completed as promised and that Scott provided you with great service. It's important to us that you have a smooth and efficient experience. Your satisfaction is important to us, and we're here to make your visits hassle-free. Thank you for choosing us!

October 15, 2023

fast, helpful, staff are very helpful, clean environment, fast service, great cars, cheap prices. friendly More

by kawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
China
Report | Print
Oct 17, 2023 -

Capital City Honda responded

We're delighted to hear about your positive experience with our fast and helpful staff, clean environment, speedy service, great car selection, affordable prices, and friendly atmosphere. Your kind words mean a lot to us, and we're here to assist you anytime you need our help or have more questions in the future. Thank you for choosing us, and we look forward to serving you again!

October 14, 2023

Wait time is reasonable and service advisor explained in detail the work done after the service was completed. More

by wreyes_696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
Report | Print
Oct 17, 2023 -

Capital City Honda responded

We're pleased to hear that your wait time was reasonable and that your service advisor explained in detail the work done after the service was completed. Your understanding and satisfaction are important to us, and we're here to continue providing you with excellent service for all your future needs. Thank you for choosing us!

October 12, 2023

Prompt and friendly. They have done some recent renovations as well and offer a more comfortable wait time experience. More

by DJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
China
Report | Print
Oct 14, 2023 -

Capital City Honda responded

We are glad to hear that your experience was prompt and friendly and that the recent renovations have made the wait time more comfortable. Upgrades like these can really enhance the overall service experience. Thanks for sharing your thoughts!

October 12, 2023

Excellent staff; Appreciate the team; Bailey, Jose Sandoval, Phillip; All very professional; No pressure, Great Work!! Thank you. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Linn; Jose Sandoval; Phil Goldsby
Report | Print
Oct 14, 2023 -

Capital City Honda responded

It's wonderful to hear that the staff, including Bailey, Jose, and Phillip, has been excellent and very professional, and that you felt no pressure during your experience. A no-pressure, professional environment is greatly appreciated by customers. Thanks for expressing your appreciation!

October 12, 2023

Great customer service from all representatives that I spoke with today . Definitely will be coming back to this specific location for all of my car needs . More

by cierraalicia18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names sorry
Report | Print
Oct 13, 2023 -

Capital City Honda responded

Thank you for your feedback! We're thrilled to hear that you received great customer service from all the representatives you spoke with. We look forward to serving you at Capital City Honda for all your car needs in the future. We appreciate your support and your choice to come back!

October 11, 2023

Communication could be better when servicing car. Open about mistakes and I appreciate them being truthful and fixing the issue. More

by taneka_holman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chyna
Report | Print
Oct 13, 2023 -

Capital City Honda responded

We appreciate your feedback and value your honesty. Open communication and transparency are important to us, and we're committed to improving our service. We're glad to hear that you appreciate our truthfulness and the effort to rectify any issues. We're here to provide the best service possible. Thank you for choosing us!

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