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Capital City Honda

Sacramento, CA

4.6
530 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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530 Reviews of Capital City Honda

August 06, 2023

They value their customers, and have your car serviced in a timely manner, as stated on your paperwork. If not completed timely; the will verbally or text you with the additional finding. More

by L_ford57@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Report | Print
Aug 14, 2023 -

Capital City Honda responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 05, 2023

It took 25 minutes to check in as there was no advisor available! Despite having arrived at 13:32 PM for an appointment at 13:45 PM, I wasn’t attended to by the advisor until after 2:05 PM. More

by Sumanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Sep 12, 2023 -

Capital City Honda responded

This is not our intention and not the experience we intend to provide. We have additional team members starting in the next two weeks which will eliminate the unnecessary wait time you experienced. Please return the next time your car is due for maintenance so we can demonstrate our true customer service. If there is anything I can do in the meantime please reach out to me. Devin Smith General Manager dsmith@capcityhonda.com

Sep 12, 2023 -

Sumanta responded

Thank you for your note. I appreciate your assurance of a better experience next time.

August 05, 2023

Advisor was courteous and explained what services would be completed. I waited for car and service was done before time promised. He also gave me the discount that I was supposed to get by signing up for More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Aug 14, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

They really do a good job. Not too pricey. Great friendly service. They also offer free Uber service while they work on your car. More

by countryknci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Aug 14, 2023 -

Capital City Honda responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 05, 2023

Service process was slow. Took nearly 3 hours for an oil change. I did love that they provided videos walking customer through the process. More

by sol6ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 05, 2023 -

Capital City Honda responded

Thank you for taking the time to leave us a review! 3 hours is not our target time for an oil change. We apologize for the unreasonable wait time. We appreciate your business. We will look forward to the pleasure of your business again! Devin Smith General Manager socialmedia@Group1Auto.com

August 04, 2023

Efficient and service friendly. Knowledgeable and explains things well. Nice that offers rides back and forth More

by vrmcgahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Aug 26, 2023 -

Capital City Honda responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

The dealership is OK I enjoyed the shopping until I got into finance office. Surprised. More

by Picky!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Sedano sales person. Roy (Purdeem)? finance
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Aug 23, 2023 -

Capital City Honda responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 03, 2023

Great service! Really friendly People. They didn’t disappoint. The check out sheet shows what they did and what needs to be done in the future. More

by Dchilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
Report | Print
August 02, 2023

The staff was pleasant and very helpful, and the service was fast and very much appreciated! More

by Sanchezdeb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salazar
Report | Print
Aug 10, 2023 -

Capital City Honda responded

We're happy you found our staff to be so supportive during your experience here at Capital City Honda.

August 02, 2023

The persons were really helpful , Felix was the best , since I got to the dealership , he arrives us and he was all the time really professional More

by hugojimenez960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Félix
Report | Print
Aug 10, 2023 -

Capital City Honda responded

We're so happy we were able to help you out!

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