Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Capital City Honda

Sacramento, CA

4.7
645 Reviews
Call Dealership (916) 514-4085
View Awards

3630 Fulton Ave

Sacramento, CA

95821

Directions

By Type

645 Reviews of Capital City Honda

October 03, 2023

Alysa was very friendly and helped with everything that I needed. She took care of all my needs More

by hensley142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Oct 05, 2023 -

Capital City Honda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Alysa provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

October 03, 2023

Great service-didn’t advise service on brakes when I thought I needed them. Dealership is an easy place to wait. Good communication with service advisor. More

by hc316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Chukhreyev
Report | Print
Oct 05, 2023 -

Capital City Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 03, 2023

Mung and James were super helpful; honest and easy to work with. Appreciated them immensely. More

by Tkr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung and James
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled that Mung and James provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

I had the car checked out before a cross country trip ( moving) The care, professionalism, ‘little touches’ almost made me re- think leaving the area. Most importantly I now feel save in the car for the 3, More

by Chimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mcknight
Report | Print
Oct 05, 2023 -

Capital City Honda responded

It's wonderful to hear that the care, professionalism, and attention to detail you received while having your car checked out before your cross-country trip left such a positive impression on you. Feeling safe and confident in your vehicle for a long journey is essential. While moving can be a big change, it's reassuring to know that your car is in good condition for the 3,000-mile trip. Safe travels, and thank you for sharing your positive experience!

October 03, 2023

Service was good. Completed task as promised. Overall I was satisfied and happy with service. More

by roque.leong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynah Perry
Report | Print
Oct 04, 2023 -

Capital City Honda responded

We are delighted to hear that you were satisfied and happy with the service, especially since we completed the task as promised. Thank you for your business, and we look forward to serving you again in the future.

October 02, 2023

Everyone was nice and patient we were helped in the best way I didn't feel pressured into deal. More

by Jeff2496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Phillip
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

October 02, 2023

Service advisor was excellent. Overall dealership customer service could improve. Being proactive to customer care will be great. More

by mosesreginalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa, Pizziferro
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Thank you for your kind words about your staff and your feedback. We are thrilled that we could provide you with an excellent experience and will work toward improving customer care.

October 02, 2023

Great customer service. Got in an out with what I needed. I love coming here. More

by Maverick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Report | Print
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

October 01, 2023

Paul really help me out with my car I really want to thank him for all the help More

by rozendo0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know Paul met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Vehicle was in for service, three weeks (some of that time getting extended warranty work approved). When I drove away the vehicle is making the same noise I took it in for. No collaboration between More

by murphy_dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Thank you for your feedback, communication and teamwork are two very important things and we will use your feedback as an opportunity to coach our advisors and make them and our processes better

1
...
34
35
36
...
65