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Capital City Honda

Sacramento, CA

4.7
650 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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650 Reviews of Capital City Honda

August 22, 2023

The service staff at Capital City Honda are number 1. Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, i More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, MJ and Carrol
Sep 14, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Nick and his dedication to providing you with an excellent service experience. We look forward to seeing you again!

August 22, 2023

Had the service done for washer hose. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. More

by Ashnilp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda long
Sep 12, 2023 -

Capital City Honda responded

My apologies for the delay in my response, but this just came to my attention today and I would like for you to please contact me directly at your earliest convenience. Devin Smith General Manager Capital City Honda 916-514-4001

August 22, 2023

I had a great experience. I have been coming here for years. I love that they use Uber to take u back home which is a positive sign that they care about their customers and ma More

by tjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service advisor
Sep 14, 2023 -

Capital City Honda responded

Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

August 19, 2023

I’m still adjusting to its recent buyout by Capital City Honda. I like the guys who have been my service managers through the years who stayed on. Alyssa today was great checking us in. I was impressed with More

by Dutchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Service Manager Alysa Pizziferro”, “Technician Mark Guerra”, “Destinee Rodriguez”
Sep 28, 2023 -

Capital City Honda responded

We appreciate you taking the time to leave us this feedback.

August 19, 2023

Excellent service ,did a great job on my repairs ,if you need a car repaired come to Capital City Honda More

by ultimatecreations07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
Sep 04, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 18, 2023

Good customer service dealing with your vehicle , people friendly, nice bringing back doughnuts and coffee. Please bring back loaning a vehicle More

by Rodriguezlt48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Chukhrey
Sep 03, 2023 -

Capital City Honda responded

Thank you for leaving a Five-Star review and for choosing Capital City Honda. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 18, 2023

Service was performed in a timely manner. The service tech China was pleasant and friendly. I would have liked to have been told that I needed to wait by my car so that the service tech More

by JDP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
China
Sep 16, 2023 -

Capital City Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 17, 2023

I got the best deal in town , wow , what a discount , They honored their advertised price More

by adamb1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 26, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to the opportunity to assist you in the future.

August 17, 2023

My service advisor, Scott (if memory serves) was very professional. My problem was solved in a timely manner. More

by SirWarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and didn’t get the other gentleman’s name. Ask Scott.
Aug 18, 2023 -

Capital City Honda responded

Cari, we are very happy we could provide you with a positive experience!

Aug 18, 2023 -

SirWarrick responded

This is Paul, not Cari.

August 17, 2023

Always Great Service! Paul is very friendly, had me in and out as quickly as possible. They have a service tracking app and video for the inspection! Will be coming back a More

by PatrickN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 16, 2023 -

Capital City Honda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Paul went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

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