I spend days looking for Lincoln Navigators. I found several, but thought I would begin to go to dealerships with the closest to my home. I live about 1 hour from Capitol. I spoke with Paul Smith several times in reference to used vehicles they had on the lot. Once I settled on one, I made arrangements to go to the dealership to negotiate price and test drive a Navigator. I had gone on line and even made an offer through the website for the used car and had called ahead to verify that we were going to negotiate price, I didn't want to drive all the way up to the dealership and not be able to negotiate price. I also wanted to be able to take a test ride. I have never ridden in a Navigator and wanted to check the ride. I was told by Paul Smith that I was going to be able to test drive a Navigator. So now I have verified a test drive and the opportunity to negotiate price. I had also informed them that I had seen several cars online and was giving them first shot. I also told them I was without a car and need a car fairly quickly. When I arrived I was greeted by another salesman named Paul. I was immediately informed that because the car was at another one of their locations that they don't negotiate price and that I had to pay full list price on the vehicle. A vehicle priced $8,000.00 above the going price for a similar vehicle. When I told him I was not willing to pay such a price I was informed that they only had $1000.00 in profit on the car when transferred from the other dealership, ( I use to be a car salesman and am aware that an internal transfer is not restricted from price negotiation.I have done just such negotiations with other dealerships on other vehicles.) The salesman then proceeded to get the manager. He now tells me that he only has $330.00 he can move on the price of the car. Now I get a lie directly to my face by the manager. We go back and forth in what I felt about their business practices for a few minutes. I then give up, realizing I was not going to be buying a car today and never from this dealership. I then requested, at least after an hour drive, I could get the test ride in the vehicle. I was then told they had no Navigator available for a test ride on the lot. Just another lie. It seems this dealership feels it is okay to lie to customers, deceive people and take advantage of a situation where they new I was desperate for a vehicle.