Capital Ford of Columbus

Great sales team. Leesha was fantastic. She helped us meet our needs with a smile and no pressure. Finance office was on their game. Quick and painless. Car could hav Leesha was fantastic. She helped us meet our needs with a smile and no pressure. Finance office was on their game. Quick and painless. Car could have been cleaned up better than it was. We found areas that were missed by the detailers. Overall it was a great experience. More

We had a good experience with this dealership, the car fax was not updated on the website unfortunately and we drove well over an hour to get there, and the car we bought was indeed involved in a collisio fax was not updated on the website unfortunately and we drove well over an hour to get there, and the car we bought was indeed involved in a collision when the pulled up the car fax, but they allowed us to throughly inspect the car and looked at all the repairs and inspection report. We almost didn’t take the car but they clearly made every effort to ensure the pricing was fair and the repairs were solid. So far we are very happy with the car we bought . More

Phil and Patrick were EXTREMELY helpful and accommodating! I’ve bought a lot of vehicles, but this is easily my best buying experience ever! Fair negotiation, no pressure, and extremely profess accommodating! I’ve bought a lot of vehicles, but this is easily my best buying experience ever! Fair negotiation, no pressure, and extremely professional. I 100% will be back. More

Service was a bit slow, but well done. The staff was very nice and they explained the charges well. The staff was very nice and they explained the charges well. More

They were professional! They communicated and were very patient with me over a difficult problem. Thank you They communicated and were very patient with me over a difficult problem. Thank you More

I appreciated the customer service and all of the information that l will be able to do even though l did not qualify at this time. information that l will be able to do even though l did not qualify at this time. More

The new owners have not reached out to say hello or is there anything I can do for you. I have done business with Dick MASHETER for 30 years and 6 vehicles. I would think the new owners would want my busi there anything I can do for you. I have done business with Dick MASHETER for 30 years and 6 vehicles. I would think the new owners would want my business. More

I couldn’t be happier with my experience at Capital Ford of Columbus. From the moment I walked through the doors, everyone made me feel welcome and taken care of. The entire team — from sales to finance to of Columbus. From the moment I walked through the doors, everyone made me feel welcome and taken care of. The entire team — from sales to finance to management — was professional, transparent, and genuinely focused on helping me find the right car without any pressure. They took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. It’s rare to find a dealership where you can tell the staff truly enjoy what they do and care about their customers — but this was one of those places. Driving off the lot, I felt confident in my purchase and grateful for such an honest, friendly, and knowledgeable team. I’d highly recommend Capital Ford of Columbus to anyone looking for an exceptional buying experience! More

Great prices, great service, and friendly staff. The overall experience was good from start to finish. The overall experience was good from start to finish. More

Brought our 2022 escape in for an oil change thinking I already knew what it cost because we been going to the dealer for years, only to find out that our bill for wiper blades and a basic oil change was $ already knew what it cost because we been going to the dealer for years, only to find out that our bill for wiper blades and a basic oil change was $200! We weren’t told by the service lady that prices have gone up and she even said she should have and apologized. More