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Capital Ford of Columbus
Columbus, OH
565 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 565 reviews
Verified Customer
February 05, 2026
paperwork did not include the name of the financial bank which my Ins co wont Ins the car till they know who the bank is the financing this car. When we drove 250 miles round trip twice to get this car on t which my Ins co wont Ins the car till they know who the bank is the financing this car. When we drove 250 miles round trip twice to get this car on the 2nd trip we almost got up & wlked out. But I need to know who financed this car so Richard is not driving w/o Ins More
by djdavey
Employees Worked With
John
February 05, 2026
One of my worst customer experiences at any business. Ever. Followed up with an apology and unkept promise. Several employees complained about new ownership. Terrible terrible transition. Never coming Ever. Followed up with an apology and unkept promise. Several employees complained about new ownership. Terrible terrible transition. Never coming back. More
by Nope
February 04, 2026
Great service, easy to work with in and out in one day from Dayton Ohio from Dayton Ohio More
by jason@landscapecreationsllc.net
February 03, 2026
Since I first started going there and met Marissa, it's been a great experience. She's friendly and superb customer service been a great experience. She's friendly and superb customer service More
by ayork1156
Employees Worked With
Marissa she is the only 1 that's extremely nice and caring
February 02, 2026
Great dealership cam was a great salesperson very satisfied would do business again love the jeep renegade satisfied would do business again love the jeep renegade More
by jcfuelerjr
January 31, 2026
Great people. Great experience would go back whenever I need another car. 5 out of 5 Great experience would go back whenever I need another car. 5 out of 5 More
by allykennedy42
January 30, 2026
The service dept was amazing. The salesman was good. The sales manager pretty much refused to do any negotiation. He pretty much said you either want the car or you don't. I wante The salesman was good. The sales manager pretty much refused to do any negotiation. He pretty much said you either want the car or you don't. I wanted two keyless entry fobs. The vehicle came with one. He refused to supply a second. Your dealership almost lost the sale of a $50,000 vehicle over a fob? More
by jims73cuda
Employees Worked With
I believe worked with Jared in sales and Amanda in service. They were both great. My only issue was with one of the sales managers. Feeding me an obvious line of BS.
