Capital Ford of Columbus - Service Center

Good experience I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location t I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location to others. More

Quick Lane Delight As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered a As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered all my questions. My car was serviced quickly while I waited. I felt comfortable that my car was serviced well. Two thumbs up for Quick Lane Service!!! More

Quick and Easy I waited for my car at the Quick Lane and I was done so fast. I appreciate not having to wait. I recommend this as an easy option for general mainte I waited for my car at the Quick Lane and I was done so fast. I appreciate not having to wait. I recommend this as an easy option for general maintenance. More

A pleasure A week after having an engine replaced I had a check engine light come on. I called the service advisor and told him the problem and he set an appoint A week after having an engine replaced I had a check engine light come on. I called the service advisor and told him the problem and he set an appointment. I took my vehicle in for a diagnoses. After the diagnoses he set an appointment up for me to bring my vehicle in and contacted my extended warranty provider and arranged for a rental car. It has been a pleasurable experience working with the service advisor. I will go back for all maintenance. More

Pleasurable. I picked my vehicle up after an engine replacement. The service advisor I was working with when I dropped my vehicle off was not there. I was helped I picked my vehicle up after an engine replacement. The service advisor I was working with when I dropped my vehicle off was not there. I was helped be another service advisor which made the ordeal tolerable. The warranty information and explanation of what was done to my vehicle were explained completely. He was very friendly, and attentive to my needs. I will take my vehicle back for all maintenance. More

great job Greta service,and the staff was very helpful and friendly.I would recommend you to anyone. The staff made sure I knew what was going on the entire tim Greta service,and the staff was very helpful and friendly.I would recommend you to anyone. The staff made sure I knew what was going on the entire time a d answered any questions I asked. More

MARINER RECALLS I had to take my mariner in to be serviced because of problems resulting from recalls and the service department was very helpful fitting me in and lo I had to take my mariner in to be serviced because of problems resulting from recalls and the service department was very helpful fitting me in and looked up the recalls so i ended up not having to pay anything. my car has been running smoothly ever since. That was the 3rd time i had taken my car there and i wouldn't take it anywhere else. More

Service great and fast I obtained a car back in April 2014. Since then the service has been great. Went here for a oil change. Service went quick and efficient. Enjoyed my e I obtained a car back in April 2014. Since then the service has been great. Went here for a oil change. Service went quick and efficient. Enjoyed my experienced. Will go back for additional services. More

Dick Masheter Ford I have been a Very satisfied Dick Masheter customer for over 15 years . During that time I have purchased 8 vehicles, mostly F-150's, a Ranger, & 2 Ed I have been a Very satisfied Dick Masheter customer for over 15 years . During that time I have purchased 8 vehicles, mostly F-150's, a Ranger, & 2 Edges. The sales staff have always been friendly professional and couterious, and I have always been treated fairly. I have come to rely on their professional service staff to maintain my vehicles at a very high standard of quality. I have had body work performed on several vehicles and found the staff and work to be exceptional. The Quick Lane Department for routine maintenance is indeed quick and easy, with a pleasant waiting area and friendly professional staff. More

awesome experience Friendly people,all employees had a beautiful attitude,made me feel like one of their own,very comfortable waiting room.love the hospitality. Keep com Friendly people,all employees had a beautiful attitude,made me feel like one of their own,very comfortable waiting room.love the hospitality. Keep coming back More