Capital Ford of Hickory

I was treated fairly in. The service area was very prompt and concise. I will definitely consider using them again. The service area was very prompt and concise. I will definitely consider using them again. More

I really enjoyed getting the video from the technician showing me the multipoint inspection of my car showing me the multipoint inspection of my car More

Service was excellent they did everything requested were very friendly and accommodating would recommend this dealer the lady was kind and friendly also. Very satisfied very friendly and accommodating would recommend this dealer the lady was kind and friendly also. Very satisfied More

Came in to have tire sensor repaired and was out in an hour. Thank you for your prompt service. hour. Thank you for your prompt service. More

Both Tom and Brittain were easy to work with. I am happy with my new vehicle. I am happy with my new vehicle. More

Vance Sweet was amazing! He really knows his stuff. I would not buy from anyone else on this planet! Ever! He really knows his stuff. I would not buy from anyone else on this planet! Ever! More

Professional employees and they go above and beyond to serve their customers. Best dealership is have ever worked with. serve their customers. Best dealership is have ever worked with. More

The buying experience was first class, Jason and Devyn stuck with me until everything was taken care off. Everyone there was friendly and helpful stuck with me until everything was taken care off. Everyone there was friendly and helpful More

Took my F150 for ONLY oil change and filter. I had only driven 1033 miles since serviced in January 2026.and didn't need tires rotated this service. When I called in to set up appointment the la I had only driven 1033 miles since serviced in January 2026.and didn't need tires rotated this service. When I called in to set up appointment the lady was told that! When the service was completed the bill was $101.18!!! FOR OIL AND FILTER? They charged me the same price as if Ihad tire rotation! Also a $20.00 up-charge from service in January. I bring my wife's Explorer in addition to my truck for service. Needless to say I am not happy with the charges. The service advisor, Sheila Davis, is good to work with and I don't have a problem with her. She is the mailman not the post master. I think if the dealership doesn't unbundle charges you will more unhappy customers! More

The dealer service department has excellent service. Shelby did an excellent job getting me what I wanted. I would recommend her to my friends and neighbors. Shelby did an excellent job getting me what I wanted. I would recommend her to my friends and neighbors. More