Capital Ford of Hickory

Ser vice was a little long at two hours but Gerald was a great Service Advisor and took very good care to keep me informed. He handled my exhaust system vice was a little long at two hours but Gerald was a great Service Advisor and took very good care to keep me informed. He handled my exhaust system check very well, and all other routine service was done to my satisfaction. I will be back! s More

Service was great. Advisor was great and communicated with me throughout the whole process. Highly recommend. Advisor was great and communicated with me throughout the whole process. Highly recommend. More

Everyone was very professional and nice. I was able to talk with someone when needed and they thoroughly explained everything. I was able to talk with someone when needed and they thoroughly explained everything. More

Was sold wrong car, never buy from Cloninger Ford Worst experience I've ever had. experience I've ever had. More

The staff members that I have come in contact with have been friendly, helpful and supportive. I prefer to take my vehicle here because this is where I bought it. The salesman that sold me my vehicle is no been friendly, helpful and supportive. I prefer to take my vehicle here because this is where I bought it. The salesman that sold me my vehicle is no longer alive but he was so helpful before, during and after he sold me my vehicle. I have been treated with respect and kindness every time. Thank you Cloninger of Hickory, NC. More

First time to Cloninger. Exceptional. No over selling, just straight facts and everything completed as expected. Top 3 Ford dealers we have ever been to, and our list is long Exceptional. No over selling, just straight facts and everything completed as expected. Top 3 Ford dealers we have ever been to, and our list is long. More

Great experience buying our 2022 f150. We traded a 2020 250. I felt like we got a fair deal. Vance Sweet was an awesome salesman and very knowledgeable! We traded a 2020 250. I felt like we got a fair deal. Vance Sweet was an awesome salesman and very knowledgeable! More

My 2024 F-250 King Ranch was a extremely major purchase for me a year ago and I am very selective on who I entrust with the Service of it. This was my first time to this dealership. My local Ford Deale for me a year ago and I am very selective on who I entrust with the Service of it. This was my first time to this dealership. My local Ford Dealer is not really satisfying to my standards and is severely understaffed. so I drove 40 miles further to Cloninger Ford and was pleasantly greeted with a very vigorous staff, friendly and attentive. I was able to get a very quick appointment and when I arrived my truck was taken right in and repairs started. I was impressed with the service video provided to me. My local Ford dealer does not offer any of this. The repairs were completed in a time frame well under what was quoted and I was on my way. Sheila was very knowledgeable and kept me informed throughout. She has a great attitude and work ethics. something that is quite rare these days. So, this will be my new go to for my Truck repairs. Sincerely, Pam Russell More

Always on time and do a great job. Staff is always friendly and efficient. Very good at explaining things. Staff is always friendly and efficient. Very good at explaining things. More

Never bought a truck in such a short amount of time. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. More