Capital Ford of Hickory

First time to Cloninger. Exceptional. No over selling, just straight facts and everything completed as expected. Top 3 Ford dealers we have ever been to, and our list is long Exceptional. No over selling, just straight facts and everything completed as expected. Top 3 Ford dealers we have ever been to, and our list is long. More

Great experience buying our 2022 f150. We traded a 2020 250. I felt like we got a fair deal. Vance Sweet was an awesome salesman and very knowledgeable! We traded a 2020 250. I felt like we got a fair deal. Vance Sweet was an awesome salesman and very knowledgeable! More

My 2024 F-250 King Ranch was a extremely major purchase for me a year ago and I am very selective on who I entrust with the Service of it. This was my first time to this dealership. My local Ford Deale for me a year ago and I am very selective on who I entrust with the Service of it. This was my first time to this dealership. My local Ford Dealer is not really satisfying to my standards and is severely understaffed. so I drove 40 miles further to Cloninger Ford and was pleasantly greeted with a very vigorous staff, friendly and attentive. I was able to get a very quick appointment and when I arrived my truck was taken right in and repairs started. I was impressed with the service video provided to me. My local Ford dealer does not offer any of this. The repairs were completed in a time frame well under what was quoted and I was on my way. Sheila was very knowledgeable and kept me informed throughout. She has a great attitude and work ethics. something that is quite rare these days. So, this will be my new go to for my Truck repairs. Sincerely, Pam Russell More

Always on time and do a great job. Staff is always friendly and efficient. Very good at explaining things. Staff is always friendly and efficient. Very good at explaining things. More

Never bought a truck in such a short amount of time. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. Drove off with my 2019 ford under 3 hours. Had the truck only a week. So far so good. More

Have had good luck there that’s why my last two vehicles came from there. My recent experience with service went great, Sheila Davis was who I dealt with and she was great, she greeted me at my vehicle expl came from there. My recent experience with service went great, Sheila Davis was who I dealt with and she was great, she greeted me at my vehicle explained everything then personally came and got me when it was done, only took an hour then she went and got my vehicle and brought it to me when done. Did not get a survey for her but she gets all 5’s from me. More

First got there and stood around while 3 people on phone and 2or three huddled up talking only 2 of us customers in service department waiting on someone to check us in. Left all the plastic coverings and and 2or three huddled up talking only 2 of us customers in service department waiting on someone to check us in. Left all the plastic coverings and paper mat and papers in window in car. Recall is only reason I brought my vehicle here and not somewhere else More

You're dealership was very very busy but well organized. The people were very friendly, informative and considerate. Also easy to work with. The people were very friendly, informative and considerate. Also easy to work with. More

The salesman was superb. Answered all my questions and always replied in a timely manner. Outstanding service. Answered all my questions and always replied in a timely manner. Outstanding service. More

Great customer service in the service lane. Zoey was so sweet and my car was done on time Zoey was so sweet and my car was done on time More