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Capital Ford of Morganton

Morganton, NC

4.4
202 Reviews

1001 Jamestown Rd

Morganton, NC

28655

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Showing 202 reviews

August 25, 2019

Great service. The Service team did a great job during my oil change. It did not take long . They had a comfortable place to wait. Thank you all Monica for taking of More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 26, 2019 -

Capital Ford of Morganton responded

Shay, we're glad we could assist you with your vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

August 24, 2019

Will not repair issue I took my 2014 Focus to Cloninger for a recall on the fuel tank. They performed the recall but said that did not fix the issue. The check engine lig More

by bcskeens
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monica Webster and Michael ?
Aug 26, 2019 -

Capital Ford of Morganton responded

Brian, I hate to hear you did not have a good visit. Please call me I would like to hear more of the situation to see if I can resolve it for you. My contact information is Sarah Philyaw 828-584-4600 sphilyaw@justbetterauto.com

August 23, 2019

Saved vacation !!! While traveling through the area of Morganton NC the transmission in our 2001 F350 failed. The service department was able to locate a rebuilt transmi More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Lankford
Aug 26, 2019 -

Capital Ford of Morganton responded

Thank you very much for your kind words. We are happy we were able to help. Hope your vacation was awesome!

August 19, 2019

Outstanding Service Always provides outstanding service for my Ford vehicles. We have used this Dealership since July 2012 are are very please with the service and suppo More

by Eddy & Ann Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Buchanan, Dwayne Briggs
Aug 20, 2019 -

Capital Ford of Morganton responded

Hello Eddy & Ann, we're glad we could assist you with your vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

August 03, 2019

Great customer service! We have purchased 3 vehicles from here! Charlie Kaylor is always on top of everything!! We will continue to purchase here! The service department is More

by Alisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Abee, Charlie Kaylor
Aug 05, 2019 -

Capital Ford of Morganton responded

Hello Alisha, we're glad we could assist you in finding the right vehicle! Charlie is awesome. We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

June 19, 2019

good selection of vehicles and knowledgeable staff.good service department at the moganton location. detail shop not to good. hickory service department service wri More

by armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Abee
Jun 24, 2019 -

Capital Ford of Morganton responded

Thank you so much for the positive review it means alot to us.

June 18, 2019

I was lied too Was lied too can't drive truck until front routers are fixed how can this dealership sell a vehicle knowing the breaks are bad will not recommend anyo More

by Woodturner27
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Randall Buchanan, Zach Tolbert
Jun 18, 2019 -

Capital Ford of Morganton responded

I’m sorry you had a bad experience. Please contact me directly I would like a chance to make it right. 828-584-4600 ~Sarah

April 24, 2019

Great People! We worked with Dave Smith in internet sales to get us a vehicle we saw on Autotrader from their Salisbury NC location...Dave was great to work with. T More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Smith
Apr 25, 2019 -

Capital Ford of Morganton responded

Dan, thank you so much for your 5 STAR review. Dave works very hard for his customers to ensure a great experience

April 21, 2019

Great bunch of people! Always have a great experience dealing with this dealership. They are honest and take great care of us! They are like family and this is the only plac More

by Carfam21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Cowles, Charlie Kaylor, Randall Buchanan, Todd Edwards
Apr 24, 2019 -

Capital Ford of Morganton responded

Thank you guys so much for the 5 STAR review. Charlie does an amazing job for all his customers

April 16, 2019

Would recommend everyone to go see Dave Smith for vehicles I gave the rating above based on working with Dave Smith. He was great to work with. Answered all of our questions got us the best deal and a straight More

by cwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Smith
Apr 16, 2019 -

Capital Ford of Morganton responded

Thank you cwallace that great 5-star review. Dave has been with the company for many years and loves helping his customers

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