Back

Capital Ford of Wilmington - Service Center

Wilmington, NC

4.6
720 Reviews

720 Reviews of Capital Ford of Wilmington - Service Center

Sort by
October 12, 2016

Fast, efficient and always courteous I always experience courteous service at Capital. This time, without an appointment! In and out in 1 hour for a replacement tire - with courtesy dri More

by Satisfied Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and Wayne
October 11, 2016

Recent service appointment Recent routine service appointment for my F-150 was completed as satisfactory as I have become accustomed to expect at Capitol. All personnel encounte More

by Southportdrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Clack
October 08, 2016

I've always had a good experience there. I bought 2 great cars there and get great service. The salesmen were good to work with and fair in their dealings and Joyce has been my go to person More

by Grease123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce Stanley
October 03, 2016

Another excellent Maintenance Dept. experience Prompt assistance at the service desk, good advice re: preventative maintenance and as usual, excellent and timely maintenance service. It is a pleasu More

by rober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Slack
September 18, 2016

Capital Ford of Wilmington Service I have always had a great experience when I have needed service at Capital Ford of Wilmington. Communication is very good and I have never had to go b More

by GGG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Karnes
September 09, 2016

Seamless Experience My visit for routine service maintenance was easy as usual. Employees were polite, knowledgeable and professional. What more could I expect? Thank yo More

by CAP813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
September 09, 2016

Scheduled Maintenance Capital Ford went above and beyond to ensure my experience was a good one...and it was. It makes me feel good that they care about my service and exp More

by MKX Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
August 31, 2016

Oil change I came in for my regular oil change and it was very Quick, easy, always friendly & done right! (I skipped the car was and vacuum this time l) More

by Choochie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
August 29, 2016

Service Felt that 3 hours was a long time to do oil change, tire rotation and install mus flaps. Was told it would probably take 1 1/2 hours . More

by Mustang girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
August 27, 2016

Very professional They are always very professional. Assist you in anyway they can. I would recommend Capital Ford to anyone that needs great service. Please if you nee More

by GatorBaseball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
...
68
...