Capital Ford of Wilmington - Service Center

Service Tru v k Great attitude, quality people generate quality performance. Cudos to Joyce, nice job. Thanks to all that make it happen including the service technic Great attitude, quality people generate quality performance. Cudos to Joyce, nice job. Thanks to all that make it happen including the service technicians that are never seen. More

Friendly and Fast!!! The friendly service started upon arrival. I was greeted, answered a few questions, and was immediately directed to another service person whom was c The friendly service started upon arrival. I was greeted, answered a few questions, and was immediately directed to another service person whom was courteous and knowledgeable. I was given an estimated time for the service to be completed but to my surprise, the time was cut by almost half which was greatly appreciated. More

Fast, courteous , professional.? Great overall experience! Couldn't ask for anything better! Joshua was very courteous and professional . A VERY impressive young man! I would highly r Great overall experience! Couldn't ask for anything better! Joshua was very courteous and professional . A VERY impressive young man! I would highly recommend Capital Ford to anyone. More

My wiper pump failed. After having my 2009 Ford Escape in for a fairly major repair, my washer pump stopped working. When I took the car back they replaced the pump at no After having my 2009 Ford Escape in for a fairly major repair, my washer pump stopped working. When I took the car back they replaced the pump at no cost and did the repair in a very timely manner. In particular I want to mention Erica Rousseau in the service department. She was a pleasure to work with both times I brought the car. More

Wonderful Customer Service I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept sa I dropped my car off Monday morning w/ no appointment to get oil changed, tires rotated, and new filter and the wonderful folks in the service dept said it was no problem....even though there was a long line of about 20 cars ahead of me and they had my car ready in no time at all. This is why we would not go anywhere else! More

Great service all around Second time at Capitol Ford of Wilmington and once again great service. This will not be my last time to bring in my vehicle. Short waiting time and g Second time at Capitol Ford of Wilmington and once again great service. This will not be my last time to bring in my vehicle. Short waiting time and great customer service. More

Annual inspection I always use the capital ford on oleander for my service. Short waiting period for most services. Everyone is so kind and courteous I always use the capital ford on oleander for my service. Short waiting period for most services. Everyone is so kind and courteous More

Excellent Service My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me My service call was excellent. It was done in a timely manner and I was very satisfied with everything. Keith, Lee and Donna were very helpful to me. More

Excellent service from the beginning to pickup of my car. Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they ha Because it's true. By having changes in my personal life. Ford dealership was thoughtful and helpful. I don't just give out excellent rating; they had to earn it. More

Capitol Ford service department Absolutely professional courteous staff across the board- as always- service department flow is incredible and efficient and able to fit things in fre Absolutely professional courteous staff across the board- as always- service department flow is incredible and efficient and able to fit things in frequently. Josh was able to get my routine service in and out within an hour - I have had the same experience many times before- other helpful staff include John Autry and Chris Royal More