Capital Ford
Raleigh, NC
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1,497 Reviews of Capital Ford
Awesome Customer Service! We experienced nothing short of excellent professionalism and customer service from the very start. Doug Creech(Sales Associate) & Kevin Davis(Finance We experienced nothing short of excellent professionalism and customer service from the very start. Doug Creech(Sales Associate) & Kevin Davis(Finance). These 2 guys welcomed us to the Capital Ford Family GENUINELY!! Doug knew everything about the vehicle he was selling. If I had a question about features, performance, or inner workings, he instantly knew how to truthfully answer anything I asked. Was kind of 50/50 on purchasing but Doug made sure I wanted that vehicle by informing me of EVERY bell & Whistle! He truly Sold it! Kevin then worked his magic in finding me the BEST FINANCIAL OFFER suitable to my budget. He worked diligently to make sure my wife and I were completely comfortable and satisfied with every decision we were about to make. On the day we picked up our vehicle..Kevin came out to welcome us and make sure everything was satisfactory, (checked on us, like family). With a salesman and numbers man like Doug & Kevin....Capital Ford is TRULY WINNING!! Thank you Both! JOB WELL DONE!! More
Capital Ford service issues I was very disappointed with capital Ford service team they had my car for 4.5 months saying they were waiting on parts for rear end on 2012 mustang 5 I was very disappointed with capital Ford service team they had my car for 4.5 months saying they were waiting on parts for rear end on 2012 mustang 5.0..capital Ford left dent in driver door and when I called and confronted they said they were not responsible since I had left the lot.. if you know like I know it should never take four and a half months for a Ford parts to come in on a Mustang 5.0.. More
Hassle free easy purchase Sales personnel Roger Benoit was very professional and very knowledgeable in the product. Staff was very friendly they have a large inventory with gr Sales personnel Roger Benoit was very professional and very knowledgeable in the product. Staff was very friendly they have a large inventory with great prices. Financing was effortless. More
Great Buying Experience Capital Ford and Doug Creech were a pleasure to deal with. I found the truck online and within a few phone calls had a deal that was very fair. We are Capital Ford and Doug Creech were a pleasure to deal with. I found the truck online and within a few phone calls had a deal that was very fair. We are from Florida so we flew up here to pick it up on Saturday. Doug picked us up from the airport and in a very short time we were on he way home. The staff was great , the truck was prepped immaculately, and the overall experience was top notch. I would recommend anyone in the market for a vehicle give them a Chance to earn your business. More
My experience was outstanding Charlene Woody was my sales person. Miss Woody has sold me two vehicles along with one for my friend. Charlene has a truly amazing and one of a kind s Charlene Woody was my sales person. Miss Woody has sold me two vehicles along with one for my friend. Charlene has a truly amazing and one of a kind sales style. Thanks again Charlene! More
First time buying a car, they made it easy and stress-free Capital Ford did an amazing job getting me into a car. John Blackwell went above and beyond to ensure I got the car I wanted. Absolutely 100% recommen Capital Ford did an amazing job getting me into a car. John Blackwell went above and beyond to ensure I got the car I wanted. Absolutely 100% recommend going to see John and the guys at capital ford for any of your car needs! More
Fantastic Customer Service! I recently visited Capital Ford (March 2018) while doing research for a vehicle purchase. Charlene was incredibly helpful, attentive, professional, a I recently visited Capital Ford (March 2018) while doing research for a vehicle purchase. Charlene was incredibly helpful, attentive, professional, and knowledgeable. I test drove multiple vehicles and she never complained about having to show me a different iteration of any vehicles. Her help was invaluable! Her patience was much appreciated! Thank you Charlene! More
Just Perfect! Capital Ford and salesman Doug Creech made sure I left a happy woman! A fantastic vehicle at a steal of a price. Everyone was super friendly and it se Capital Ford and salesman Doug Creech made sure I left a happy woman! A fantastic vehicle at a steal of a price. Everyone was super friendly and it seemed all customers at the dealership were given proper attention and courtesy. Great experience all the way around! More
A Delightful Experience I have worked with Doug over the last few days with a truck I saw online. He made it streamlined for me to come in to just sign and drive. I have worked with Doug over the last few days with a truck I saw online. He made it streamlined for me to come in to just sign and drive. More
Great salesmanship!! He knows how to listen to a customer and only show you what you want or can afford. On a lease I was in and out in under 3 hours. Great job Jordan loo He knows how to listen to a customer and only show you what you want or can afford. On a lease I was in and out in under 3 hours. Great job Jordan look forward to doing business with you again in the future!! More

