
Capital Ford
Raleigh, NC
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1,495 Reviews of Capital Ford
Great experience. Love that it was really easy for me to say what I had wanted and I got that. I really loved how friendly everyone was as well Love that it was really easy for me to say what I had wanted and I got that. I really loved how friendly everyone was as well More
They're very over priced and no matter how many cars or trucks you brought from them they still treat you like nothing. Management is the worst. I brought 3 vehicles from them and I will never do business trucks you brought from them they still treat you like nothing. Management is the worst. I brought 3 vehicles from them and I will never do business with them again. More
I gave them a two because they didn't do as I asked. I asked them to update my SYNC so that I can have navigation. They didn't do it and charged me the total price, which was $260. I asked them to update my SYNC so that I can have navigation. They didn't do it and charged me the total price, which was $260. More
James and crew were fantastic. Got my car done quickly and work was quality. Would not hesitate to come back for any service needs Got my car done quickly and work was quality. Would not hesitate to come back for any service needs More
I always feel well taken care of when I have to bring my vehicle in. Austin goes above and beyond. He really understands the importance of customer service. vehicle in. Austin goes above and beyond. He really understands the importance of customer service. More
1-very poor. I made an appointment to see about purchasing a car and they confirmed my appointment but when I got there I was told that the car was sold. I don't I made an appointment to see about purchasing a car and they confirmed my appointment but when I got there I was told that the car was sold. I don't fault them for selling the car. They are a car dealership so that is what they do. I fault them for not respecting me and my time by allowing me to take my time off and come up there just to be told the car was sold. I could have and should have been notified. I guess this lets the customer know where they stand with Capital Ford... More
They called when they were on their way to pick up the vehicle. They called when they got here. They were on time. And Austin kept me apprised of what was going on with my vehicle. vehicle. They called when they got here. They were on time. And Austin kept me apprised of what was going on with my vehicle. More
A part had to be ordered and once it arrived, we made the appointment. When I arrived that morning to leave my car, Will greeted me and he was very helpful and said he would call me once everything was ready appointment. When I arrived that morning to leave my car, Will greeted me and he was very helpful and said he would call me once everything was ready. Early afternoon he called me to let me know that all the work had been completed. It was such a great experience. I would definitely recommend Will and Capital Ford to others. More