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Capital Ford

Raleigh, NC

4.6
1,495 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,495 Reviews of Capital Ford

September 17, 2023

My salesman Zack and the team was so great to work with. They helped me get the truck I had been looking for. More

by ependergraft03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack the salesman and Zack in finance
September 16, 2023

The sales and finance guys were great. I recommend them to any of my family. More

by DAMON7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Chuck
September 16, 2023

I was completely satisfied with the service. They process was fairly easy and quick. They gave me detailed information as to what is needed for my vehicle. Overall they have great customer servi More

by KELLYH1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Young
September 15, 2023

I plan to return again for my next 7500-mile tuneup, They did well in the servicing of my car, More

by Tomcneiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché, Dean Myslinski, DJ Myslinski, Colt Myslinski, Jeff Vanlarr, James Challacombe, Dean Conklin, Eric Jones, Will Moyer
September 15, 2023

Very fast and knowledgeable staff. Will very highly recommend to friends and family in the future. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
September 15, 2023

I like Brittany Rush's text regarding my car. She kept updating. She informed in details the car's diagnostic. More

by miraida_soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Rush
September 15, 2023

They did a good job but there a lack of communication between the person on the phone and what the people in the service center “quick service “ can do or can check even More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché, James Challacombe
September 14, 2023

Courteous & professional—responsive to requests. Should make more effort to have loaner vehicles for repairs covered under warranty—especially for customers over an hour away. More

by rbknfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Challacombe
September 14, 2023

It took me 5 weeks and multiple trips to the service center to have my AC fixed. They are full of excuses as to why. They makes promises they have no intention of keeping. I was extremely patient until More

by DEBRA.DELUCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Bouché
September 13, 2023

I was kept informed about the status of my repairs. Mike Smith was great to work with. More

by Carnut1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
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