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Capital Ford

Raleigh, NC

4.5
1,497 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,497 Reviews of Capital Ford

August 06, 2023

Can't believe a brand new $70,000 truck spends over a week in the shop with an AC that doesn't work. More

by N0
Recommend Dealer
No
Employees Worked With
Phillip Bouché
August 06, 2023

My time with Capital Ford working with John Blackwell could not have been easier. The car is prefect, the process was straight forward, every question was answered, and complete satisfaction was guarante More

by Les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blackwell, Mike Vevurka
August 06, 2023

Vehicle was completed promptly, and advisor communicated with me throughout the entire repair. The other teammates were helpful as well. More

by freya524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
August 06, 2023

Went to Capital Ford when the tire light lit up on my dashboard. Man who assisted me was fantastic. The mechanic found a hole in the tire and out on a spare. I was able to get safely home. As a new resid More

by A.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché, Anthony Rhoades
Aug 06, 2023 -

A.K responded

I was not expecting my name to be made public. Not cool.

August 06, 2023

Picked up my car from my driveway. Nice service. Good experience. Wait time was also less than other local Ford dealerships. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 05, 2023

They were very efficient and courteous,they had great product knowledge and were extremely personable More

by N0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon, Vick Ademola
August 05, 2023

Came in for an oil change the previous week. I noticed some vibrations in the steering while driving. I brought my car back in and they checked and addressed the issue immediately. They also not More

by MICHAELPSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 04, 2023

Great customer service. Very helpful team, prompt and timely repair made for a very very positive customer experience! Thank you. More

by dhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 04, 2023

Dealership great, service department can’t seem to fix my rear brakes, blames corporate for not acknowledging the defect More

by GJOHNSON214
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 04, 2023

Thanks for the best service u could give a customer, always at Capital Ford of Raliegh More

by SMICHE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
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