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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,818 reviews
June 21, 2026
Shane and his crew do a fantastic job of making the customer understand the service being provided. Been using them for 7 years since buying both Palisades there. customer understand the service being provided. Been using them for 7 years since buying both Palisades there. More
by yanellogl
Verified Customer
June 19, 2026
Taken on time and communicated each step of the way. I could do without the texts about trading in my car and the saleman handing out the monthly specials. I am just having my car serviced. I could do without the texts about trading in my car and the saleman handing out the monthly specials. I am just having my car serviced. More
by elizabethbutrim
June 17, 2026
AI automated phone is horrible. Needed to communicate with service advisor to request loaner car before the service department closes. Justin finally contacted me and arranged for l Needed to communicate with service advisor to request loaner car before the service department closes. Justin finally contacted me and arranged for loaner car. Found out he was the only person left at the dealership. Justin did a great job getting me a loaner despite the fact he was the ONLY person left at the dealership to handle incoming calls. More
by barner0
Employees Worked With
Shane
June 16, 2026
We think Allen and the managers went out of their way to work with us on a sale. Was very accommodating. Made sure we were comfortable during our waiting periods. work with us on a sale. Was very accommodating. Made sure we were comfortable during our waiting periods. More
by PRKENDALL
Employees Worked With
Allen
June 16, 2026
Justin was courteous, professional and very thorough with the work done to my vehicle. He was straight forward and honest. the work done to my vehicle. He was straight forward and honest. More
by COMMITMENTTOEXCELLENCE1979
Employees Worked With
June 11, 2026
Lauryn and her partner were amazing making sure I understood everything step by step. They also offered me their Lyft services so that I could eat. I thought that was an amazing thing to have for cus understood everything step by step. They also offered me their Lyft services so that I could eat. I thought that was an amazing thing to have for customers. More
by Roxann.y.dumas
Employees Worked With
Customer service over and beyond friendly and helpful.
