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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
909 Reviews

909 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 17, 2025

Outstanding Customer Service and Support! Very knowledgeable and professional! Provides excellent information about my vehicles and always there to assist regardless how large or small the is More

by PIPERR63
Recommend Dealer
Yes
Employees Worked With
Justin
July 17, 2025

Capital did a great job accommodating myself for my car troubles. The loaner was a life saver and they fixed my car rather quickly. More

by GARYRSCHWENK1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

They are very efficient, courteous and a minimal wait time. The waiting room is comfortable and has drinks and snacks and tv to pass the time More

by Lorino214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Service was excellent and did not take too long. I was greeted kindly and politely. I was given the opportunity to secure more service needs as determined by the shop technicians if W chose to do s More

by DORAJERNIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Jacksonville Capital Hyundai was quick to schedule an appointment for a recall. Service was friendly and quick More

by Summerchats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Continue to have great service! Professional courteous staff. They are always willing to answer any questions. More

by sonyadillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Courtesy politeness honesty I added on to what I originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why More

by 581WASTE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

They did a great job keeping me informed during the service! Also they were able to file the claim for extended warranty. More

by ksmithson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Service department is quick BUT cannot seem to call m back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no More

by pinkglittersd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Had a pleasant experience, people in the service department were professional and friendly, our vehicle’s service was quick, and we were on our way. More

by Kerimmiller3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.