Capital Hyundai Of Jacksonville - Service Center

Arrived early, was told I didn't have an appt, had to show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down). There were no coffee cups for the coffee machine. Got my ev back in 1.5hrs and they didn't even reset the service notice. So I question if you even did the service, maybe you just did the recall. This was a really questionable service visit. You reached out to me to make the appt and then you under delivered. More

Check in was pleasant and helpful and made a good impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negat impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negative was that waiting area by coffee area is dark. I always try to sit at computer desk because it has better lighting. More

Basic service center. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. More

Very customer friendly, prompt and complete service. I will continue to have me car serviced at this location. I will continue to have me car serviced at this location. More

Went above and beyond expectations to meet our needs From initial drop-off to pick-up, they provided solid support initial drop-off to pick-up, they provided solid support More

Free oil change, I should have gotten my free car wash as well, but they did not do that as previously stated to me! They recommended changing my cabin air filter when I have only had the truck for 9 months! well, but they did not do that as previously stated to me! They recommended changing my cabin air filter when I have only had the truck for 9 months! More

they gave me good service they were pacient on doing their job, they explained me the services the car needs very we'll their job, they explained me the services the car needs very we'll More

Experience was very good. The guy at the front desk was very helpful. 10 out of 10 The guy at the front desk was very helpful. 10 out of 10 More

Very good experience and explanation of all that was going to get done. Very professional and quick. going to get done. Very professional and quick. More