Capital Hyundai Of Jacksonville - Service Center
Jacksonville, NC
914 Reviews of Capital Hyundai Of Jacksonville - Service Center
Continue to have great service! Professional courteous staff. They are always willing to answer any questions. Professional courteous staff. They are always willing to answer any questions. More
Courtesy politeness honesty I added on to what I originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why More
They did a great job keeping me informed during the service! Also they were able to file the claim for extended warranty. service! Also they were able to file the claim for extended warranty. More
Service department is quick BUT cannot seem to call m back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no call back and all they could say was I will let them know. So now after 3 weeks no call back so that says a lot to me. More
Had a pleasant experience, people in the service department were professional and friendly, our vehicle’s service was quick, and we were on our way. department were professional and friendly, our vehicle’s service was quick, and we were on our way. More
Appeared to be sincerely concerned about the situation that customer was experiencing.! Attempted to solve the problem. that customer was experiencing.! Attempted to solve the problem. More
I am so very pleased with the work and customer service to fix my vehicle. The service writers and the mechanic did a super job. Feels like new to drive now. to fix my vehicle. The service writers and the mechanic did a super job. Feels like new to drive now. More
Service Manager/service writer was extremely unwelcoming and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville f and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville for service and will do so in the future. The difference between dealership attitudes is night and day More
The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. Very knowledgeable! Thank you and keep up the outstanding service you provide! More