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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
897 Reviews

897 Reviews of Capital Hyundai Of Jacksonville - Service Center

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June 25, 2024

Love my guys in the service dept. I can always count on them whenever I need help. More

by yankeebythesea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Employee could have had a better attitude. Took too long just to have oil changed and tires rotated. More

by Rsblizzard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

My appointment was canceled so there is nothing to report. They called and canceled said computer system down. More

by Parkersyaya0701
Recommend Dealer
No
Employees Worked With
Nothing to report
June 21, 2024

Service there is always top notch. Staff are friendly, informative, helpful and professional. Service area is always clean, bright and welcoming. More

by cowboymike56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Very professional, curtious, prompt and efficient. Would recommend Capital Hyundai to family and friends . Thank you More

by DICKLOPEZ1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

I scheduled about two weeks ago to have 2 factory recall issues addressed. The day before my scheduled appointment I recieved a text confirming my appointment. I drove an hour and a half to this location bu More

by NotKyle
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I did not see a name tag and the employee never introduced himself.
June 13, 2024

I was very comfortable and felt welcomed, I look forward to getting my car fixed. More

by BBFNANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Super easy to work with, moved with a sense of urgency to make sure my vehicle was done in a timely manner. More

by COMMITMENTTOEXCELLENCE1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
June 12, 2024

I believe the service was good although my car had a broke park and was told that I need a lot of work for a car that is barely driven and only has 19900 miles and is 2.5 year’s old . More

by SMITHC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I love going to Capital Hyundai of Jacksonville for my car maintenance. The guys are very friendly and helpful. They really listen to what I am telling them about what's wrong with the car then they will More

by GIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Colyer is the main one who always take good care of my car service and make sure that everything is up to date. He is very professional and very friendly.
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