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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
913 Reviews

913 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 09, 2025

Was there for fuel injector replacement. Justin was in constant communication and let me know the status of the vehicle. More

by Plockhart91
Recommend Dealer
Yes
Employees Worked With
Justin
July 08, 2025

I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a More

by Yoyotr3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Always super nice and straight to the point. I usually come in alone and as a female that doesn't know a lot about vehicles that can be nerve wracking. But Capital Hyundai of Jacksonville has ne More

by mikayla.gass1999
Recommend Dealer
Yes
July 04, 2025

Lauren and the others in the service center were kind, responsive, and thorough in their communication. More

by godguy2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren (5 stars)
July 04, 2025

Great service, it was quick and easy. Great crew, gave me some valuable feedback.awesome More

by Triana.0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

My experience was very good Everybody was very attentive And they made sure I got to work and back to pick up my car and was fixed in a short period of time More

by Phyllis Staples
Recommend Dealer
Yes
Employees Worked With
Justin
July 03, 2025

They always good service and very informative advice about my car I will continue to take my car there to get serviced More

by Phyllis Staples
Recommend Dealer
Yes
Employees Worked With
Justin
July 03, 2025

Great service! I was pleased to get scheduled quickly for my brake fluid flush and oil change. An inspection was also done pointing out a couple of other concerns. More

by dflyer8znuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

My experience was very good Everybody was very attentive And they made sure I got to work and back to pick up my car and was fixed in a short period of time More

by Phyllis Staples
Recommend Dealer
Yes
Employees Worked With
Justin
July 03, 2025

Upon entering the dealership, the customer service experience was notably positive, characterized by friendly and helpful staff. The engine replacement service was completed within five days, a timefr More

by vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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