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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
835 Reviews

835 Reviews of Capital Hyundai Of Jacksonville - Service Center

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January 18, 2024

I found the service tech was helpful, informative and friendly. He address my questions and explain what was needed in the near future, so I’m able to budget. Accordingly. More

by NOWWHUT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They have good customer care skill willing to listen and help with my needs,they are very effective with their selling good quality for your money. More

by travissalmon83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The service was great but I don’t think I can make it fifteen words excelly More

by JCJONESG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Clean, efficient reps, knowledgeable,and friendly,comfortable customer waiting area with beverages, clean rest rooms, More

by lynch_022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The staff, customer service are all so friendly and helpful...but my favorite is the service team...OMG...they are awesome. They go above and beyond to not only complete your repairs, but make sure you More

by Alvinicem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Coyler (sp) and Hannah..
January 17, 2024

Door handle replacement lasted about 2 weeks and started doing same thing. Something causing door handle to fail. Door handle not failing by itself. More

by NOEMAIL9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Shane is a fantastic representative of the service department, knowledgeable, and completely goes over everything with a fine tooth comb. A+ if we were grading! More

by crjohnson0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
January 17, 2024

They are very courteous and I’ve never had wait long for the efficient service they give! More

by Phyllis Staples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Having to be without a vehicle was a pain! Luckily the service dept is top notch! More

by shannonpck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Was good and got a appt. For 4 day to get in with holiday and was fast in service not like Florida took me 40 days to get in! More

by JODYDRESSEL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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