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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
835 Reviews

835 Reviews of Capital Hyundai Of Jacksonville - Service Center

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November 29, 2023

I formative and kept yo time allocated Courteous and helpful with concerns in regards to vehicle More

by rowdaje13
Recommend Dealer
Yes
November 29, 2023

I received no responses after calling multiple times, had no access to a loaner vehicle or rental when covered by warranty and had to come out of pocket and they held on to my vehicle for nearly a month. I a More

by uswoodymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
November 29, 2023

Easy making appointment service technician explain services my vehicle needed they were polite and courtesy More

by DHOBBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Capital Hyundai has reliable, courteous service. They make communication easy with text or call options. More

by bethunc86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Super easy to work with. Very accommodating of my changing schedule. Explained repairs and situation simply and easily More

by mcaps95
Recommend Dealer
Yes
Employees Worked With
Justin
November 22, 2023

Overpriced and ridiculous. Many items were unnecessary. Was told I needed a 3900 service that the code clearly said try changing spark plugs first. Had a mechanic do that and c More

by Laurenfreeman15
Recommend Dealer
No
November 21, 2023

Very courteous and professional and I love the new customer lounge looks great The amenities were worth the company's investment More

by yanellogl
Recommend Dealer
Yes
Employees Worked With
Shawn
November 20, 2023

They were fast completing the oil and tire rotation, as well with the items on the reguired checklist More

by Manningemily16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

excellent shane was great to work with he got my car in and out super quick and had great customer service More

by Lauryn
Recommend Dealer
Yes
Employees Worked With
shane
Nov 19, 2023 -

Lauryn responded

shane’s the best to work with!

November 18, 2023

Excellent service I was in and out in no time. The service was excellent I was in and out in no time. The service was excellent. The space was clean and organized More

by Daryljones310
Recommend Dealer
Yes
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