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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
852 Reviews

852 Reviews of Capital Hyundai Of Jacksonville - Service Center

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October 02, 2023

Justin provided outstanding customer service. The service I received went pass the time the service center was opened. Justin stayed until everything was completed More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

They were very knowledgeable and explained things I needed done to my car and why I needed them done More

by Not satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Maint/service was performed on time. Replacement of two rear shocks was not efficiently handled. No follow up on request for approval under platinum extended warranty. After waiting a we More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Salesman did not pressure me and took the time to show me all available vehicles I was interested in. Showed me all the features available during test drive and was informative. No pressure during sale as we More

by Jmspringfield25
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember his name but the finance guy from Kia was great too
September 30, 2023

Everything was perfect and the service was very quick. I also enjoyed the waiting room, watching the weather channel because of storm was coming and I haven’t heard about it so it gave me time to prepare More

by brandonmatthew42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Matthews
September 29, 2023

Minimal waiting time for oil change, tire rotation, cabin and air filter. Friendly staff. Been coming here for 5 years. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Outstanding service team. Worked my vehicle in for engine replacement and took care of a loaner vehicle as well. This is a TEAM OF ROCK STARS! Thank You! More

by Runninbarrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Always there when I need them . Couldn’t ask for better service. Keep up the good work More

by DKOENIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Courteous and professional service personnel. Do their best to provide service that is second to none.. More

by Mother1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane and the advisor that sit next to him
September 21, 2023

Professional, and a pleasure to deal with on every occasion I have had service there. More

by BOBNEWSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayne Colyer - Service Department 5*
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