Capital Hyundai Of Jacksonville - Service Center

Didn’t seem to really care about the urgency of the situation. I know there are other customers who might be in line to get a vehicle fixed. But if you tell someone you are stranded out of state, and f situation. I know there are other customers who might be in line to get a vehicle fixed. But if you tell someone you are stranded out of state, and face missing 2 days of work. A bit of compassion and urgency should take place. As well as communication. More

I dropped my car off after hours unexpected and put the key fab in the early bird drop box. Left a note on the dashboard letting them know I needed a new battery. They called me upon opening, gave me a pr key fab in the early bird drop box. Left a note on the dashboard letting them know I needed a new battery. They called me upon opening, gave me a price and rook care of my car within a couple of hours. Very pleased with how I was treated and the way my car was serviced. More

This was the second appointment I had and everything went very well.i got in and out quickly and everyone was very nice and professional very well.i got in and out quickly and everyone was very nice and professional More

These guys are awesome (Josh, Shane and Justin). .theres not an issue they cant handle. They get me in asap and fix all problems with my 2017 Genesis....they are always professional, and courteous, .theres not an issue they cant handle. They get me in asap and fix all problems with my 2017 Genesis....they are always professional, and courteous, Shane is my favorite, His customer service attitude is amazing even in stressful times...I LOVE THESE GUYS!!!! More

I am very happy to be a part of the Hyundai family. The personal service is exceptional as well as the service on my 2022 Palisade. Chris who sold me my car and Justin who help me with my car this pa The personal service is exceptional as well as the service on my 2022 Palisade. Chris who sold me my car and Justin who help me with my car this past week are amazing. Thank you for providing excellent service making me feel as a valued customer. More

I would say customer service especially Ms Dakota and the rest of the service staff and department overall is well trained, customer oriented to the extent that they are ambassadors. rest of the service staff and department overall is well trained, customer oriented to the extent that they are ambassadors. More

I understand the shortage of technicians. The car was dropped off on a Tuesday and didn’t receive it back until the next Friday and all it need was a motor flushing The car was dropped off on a Tuesday and didn’t receive it back until the next Friday and all it need was a motor flushing More

Really knowledgeable service advisors. Good value for your money. New service facility on the way. I recommend using Capital, but be prepared for a wait. Good value for your money. New service facility on the way. I recommend using Capital, but be prepared for a wait. More

Capital Hyundai of Jacksonville service department has gone above and beyond to help me. The service manager Josh and service representative Justin have done more for me and my family in helping to have t gone above and beyond to help me. The service manager Josh and service representative Justin have done more for me and my family in helping to have the updates on my car vehicle and the recall installed on my car than any other dealership. I would highly recommend Capital Hyundai if Jacksonville to any customers looking to buy or have their vehicle serviced. My experience with Capital Hyundai of Jacksonville has been fantastic and would recommend them to anyone. More

Been there twice. Everyone very generous and kind. The service is very good. Had appt, may have waited 10-15 min. But very clean, relaxing and nice atmosphere. Everyone very generous and kind. The service is very good. Had appt, may have waited 10-15 min. But very clean, relaxing and nice atmosphere. More