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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
817 Reviews

817 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 12, 2023

Very good customer service! I only waited just a little over an hour and they were done, l will continue to have my car serviced there. More

by Phyllis Staples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

the service department is Very Friendly and helpful. they will also keep you updated on everything. More

by MKHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

I really enjoyed my visit because they pamper you. The service is always good and through. More

by Annsegraves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

When my service appointment was made, they did not inform me that the service desk moved to the showroom. Then the oil change appointment was made for 3:30 but the car wasn’t finished until 5:30. We have con More

by COREY.BRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

I had a complicated electrical issue. The service people listen closely to my explanation of what had led up to the problems. They were able to pinpoint the issue and resolve it. I was More

by WLTRSMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Good service I am glad they were aware that something was wrong with my tire although I was there for a different reason. More

by HELENJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Ii have been going there along time the service a very good and employees are great josh and shae especially More

by RENEEM58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane don't know last name in service
July 09, 2023

This is one of the best service centers that I have ever come across. They do not try to cheat you and are honest. Awesome service! Josh and Shane made my experience an enjoyable one More

by Jeffrey k sessoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
July 09, 2023

Josh, Shane, are very efficient at their jobs. Courtesy is always shown, and full explanation of needed service recommendations. More

by Chris Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Jerome was exceptional to work with. He was attentive and supportive in our wants and needs. Enjoued our experience with him. More

by mbtomone
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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