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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
885 Reviews

885 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 01, 2023

I feel like they're very nice and kind and professional I feel confident that my car is being taken care of More

by 120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

People very pleasant. Comfortable waiting room.Appointment was on time. I feel like they are trustworthy. More

by MAGGIEHORNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Everyone there is very nice and works to get you in and out quickly will tell all my friends. More

by diane.pate67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan
July 01, 2023

Please be comprehensive of situations customers may have. Overall, outstanding. Thank you for you service! More

by farah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a woman. I give her a 4 too
June 30, 2023

The service dept has been good, not great. I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other cust More

by palisadeowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

This is by far the BEST service department in eastern NC. They work on every car I own. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Prevatte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wilson
June 30, 2023

The timing for the maintenance was very efficient and I also experienced a problem with the cars'paint finish in an area and they addressed it and we will be scheduling further servicing on that. Very very More

by jetmom13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Steve?
June 29, 2023

Shane is an invaluable member of your team and an absolute asset. Give him a raise. More

by jacobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
June 29, 2023

Very competent, time is great. 1 2 3 4 5 6 7 8 9 0 More

by predling47
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

The service is still great. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. More

by EWARD3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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