Capital Hyundai of Greensboro

Prompt professional service Staff is always courteous and they know what they are doing. The facility is clean and comfortable. It's a dealership so the price is a little high. Staff is always courteous and they know what they are doing. The facility is clean and comfortable. It's a dealership so the price is a little high. More

Service It's always a pleasure to deal with all the staff at Capital Hyundai. They are very friendly and professional. I have recommended this dealership to o It's always a pleasure to deal with all the staff at Capital Hyundai. They are very friendly and professional. I have recommended this dealership to others. More

First oil change This was my Sante Fe’s first oil change. I also received fluid topoff. The person at Hyundai’s appt desk was very nice and professional. My wait time This was my Sante Fe’s first oil change. I also received fluid topoff. The person at Hyundai’s appt desk was very nice and professional. My wait time was about 30 minutes More

Not impressed Advisor was not much help and rude when I arrived. The mechanic was very nice and helpful answering questions . Even when I called the advisor multipl Advisor was not much help and rude when I arrived. The mechanic was very nice and helpful answering questions . Even when I called the advisor multiple times to inquire about parts no reply . Not impressed and will find another dealership for my maintenance. No managers were available for my concerns don’t feel like they really cared about my satisfaction More

My car still continues to have issues with steering and nois The noises I'm hearing are still present and the technician rode with me last week and told me the noise was normal and was coming from the intake man The noises I'm hearing are still present and the technician rode with me last week and told me the noise was normal and was coming from the intake manifold. I'm certain he is incorrect and I'm frustrated that Hyundai technicians would provide such a remedial explanantion instead of actually checking back over his work to ensure it was nothing he did wrong. Furthermore the alternator seems to have been damaged once the motor locked up and that has not been addressed and continues to get worse. Last night the headlights began to flicker as I was driving and the steering has still been feeling jerky. I truly believe these issues were caused by the motor locking up and the service writer nor the technician have addressed these issues by checking the vehicle. In my mind, if the engine locks up, everything that's powered by the serpentine belt would have experienced a sudden jolt as the motor stopped. When it happened I heard a loud screeching noise as well as tire screeching noise before I put the car in neutral and pulled to the side of the road. What's more frustrating about this whole ordeal is the lack of concern from the service writer and the technician. I wouldn't doubt that the accessorries mounted to the new engine have some sort of damage due to the motor locking up. I have lost all confidence in this car which I'm paying 400 per month for the next 4 years. The car until the engine incident had only given me trouble with the axles clicking even after Carolina Kia repkaced them twice under my 60k warranty and I felt outside of that the car was great and I made a good choice none the less. Now this car has become a lemon in my eyes and it would seem anyone else that owns one of these cars has experienced nothing but problems since having their motors replaced. There are three other individuals in my office at SKA consulting engineers who have either had their motor replaced or are now bracing for that inevitable event. More

Recall There was a recall on my Hyundai Santa Fe sport for a software update. They made it extremely easy to schedule an appointment online. They got my car There was a recall on my Hyundai Santa Fe sport for a software update. They made it extremely easy to schedule an appointment online. They got my car back right on time and the work was completed quickly. Very friendly staff. More

Fast, Efficient and Professional Extremely honest and skilled at taking care of my car. I was frequently updated on my cars maintenance and I was given a thorough explanation of my se Extremely honest and skilled at taking care of my car. I was frequently updated on my cars maintenance and I was given a thorough explanation of my service! Best Service Dept.!! More

Excellent, efficient service for more than 10 years. We bought our first Hyundai from this dealership in 2009. Our third was purchased in January this year. All of our service has been done here. We fee We bought our first Hyundai from this dealership in 2009. Our third was purchased in January this year. All of our service has been done here. We feel confident that they are the Hyundai experts and know best how to provide the care our car needs. We have never been disappointed! More

Good experience Did not fix AC correct the first time but gave a loaner when they corrected second time. Very understanding thank your for the help Did not fix AC correct the first time but gave a loaner when they corrected second time. Very understanding thank your for the help More

I needed immediate auto service. The interior light in my car was left on for several days running down my battery past the point of no return. We tried to recharge it overnight and i The interior light in my car was left on for several days running down my battery past the point of no return. We tried to recharge it overnight and it couldn't be started. I had to have it towed 25 miles to the service center to have it checked. They confirmed that I had drained my battery completely and had to have a new one. They had a new battery in quickly, made sure that I had coffee and was comfortable waiting & the cost was reasonably affordable too. I was very happy with the service that I received from the service center. More