Capital Hyundai of Greensboro

Very please My salesperson Brian was amaxing, he made me feel comfortable. He was helpful, worked miracles.. he knows how to communicate with others,,these people My salesperson Brian was amaxing, he made me feel comfortable. He was helpful, worked miracles.. he knows how to communicate with others,,these people i delt with were very God fearing. Also Tim, Pat, and Afi were all amazing they made this process so painless.and informative.. thank you guys.. love my cars.. xoxox More

Over priced & lack follow up to customer response Third time at this dealership for service - fourth including the appointment I had to reschedule because the part did not arrive, even though I was to Third time at this dealership for service - fourth including the appointment I had to reschedule because the part did not arrive, even though I was told it would be there. My appointment was at 1:30 and was finished at 3:00 - labor charge was $230; $153/hour for labor is ridiculous. I asked the service advisor for an explanation but he couldn't even tell me the hourly rate or SRT for the repair. When I arrived home, I found two tools the tech left on the ledge of my windshield; a long handled needle nosed plier and an awl - fortunately they did not fall off during my drive home and cause damage to my car or someone else on the road. This makes me question the attention to detail of my repair. I called the service dept. and left a message about the tools but no one called me back. I received a "thank you" email from the service manager the following week and responded with my experience - still no call to apologize, offer an explanation or resolve my dissatisfaction. I am relatively new to the area and have always serviced my vehicles at dealerships as I feel they are the most knowledgeable and that my patronage would be valued - I no longer believe this to be true based on the lack of customer service at this dealership service center. More

Out-of-State Purchase - New 2016 Elanta Limited Extremely efficient and effective group at Bob Dunn Hyundai. The BDC/Internet sales dept was especially helpful and provided all of the information t Extremely efficient and effective group at Bob Dunn Hyundai. The BDC/Internet sales dept was especially helpful and provided all of the information that I requested in a very timely manner. The price for my new Elantra was very logical and backed up by detailed explanations of all line items. Based on my experience shopping at multiple dealerships in the southeast for this car, the internet group at Bob Dunn was VASTLY superior to similar departments at other Hyundai dealerships. When you call, definitely ask for Jesse! More

Great Experience I visited many other dealerships around Greensboro while shopping for a car. This was my first Hyundai purchase. The staff and salespeople at Bob Dunn I visited many other dealerships around Greensboro while shopping for a car. This was my first Hyundai purchase. The staff and salespeople at Bob Dunn were exceptional in their honesty, attentiveness, and desire to satisfy the customer, especially in comparison to some other large, well-known dealerships in the area that use very aggressive (and sometimes downright deceptive) sales tactics. I would definitely recommend this dealership and consider it for any future purchases. More

Great Buying Experience! Great exsperience with staff. You should use Bob to teach younger sales staff how to sell a vehicle. Will definitely recommend Bob Dunn Hyundai to oth Great exsperience with staff. You should use Bob to teach younger sales staff how to sell a vehicle. Will definitely recommend Bob Dunn Hyundai to others! More

Good Dealership I appreciated the courtesy and helpfulness of Michelle in Internet sales, Mack the salesperson, and James in the finance department. I had no trouble I appreciated the courtesy and helpfulness of Michelle in Internet sales, Mack the salesperson, and James in the finance department. I had no trouble at all finding the car I wanted, and the pricing was very straight-forward. More

Great experience I used Costco pricing to purchase a new Elantra GT. The dealership had to go find a car with the options that I wanted, but they were able to have on I used Costco pricing to purchase a new Elantra GT. The dealership had to go find a car with the options that I wanted, but they were able to have one within a couple of days. The car is great. The staff at Bob Dunn were helpful. I would recommend them for anyone shopping for a new or used vehicle. More

Bo's dealing with Bob Dunn My wife and I had visited several different dealerships before ending up at Bob Dunn Hyundai all in the same day. Our experience was worth the wait an My wife and I had visited several different dealerships before ending up at Bob Dunn Hyundai all in the same day. Our experience was worth the wait and we wish we had gone to Bob Dunn first. I will use Bob Dunn again for future vehicles and recommend they to my family and friends! More

Wonderful Dealership I have now bought 2 vehicles from this dealership. They are the best! They have always been so helpful, so professional, and meet all my needs when I have now bought 2 vehicles from this dealership. They are the best! They have always been so helpful, so professional, and meet all my needs when it comes to buying the right vehicle and with financing. They truly go above and beyond to make sure you get the best service, the best vehicle, and the best deal price wise. I will never go to another dealer. They are great! More

TOP NOTCH They treated me with respect, took care of my needs--best in business. Will buy many more cars. That team is without a doubt the Triad's Number 1--o They treated me with respect, took care of my needs--best in business. Will buy many more cars. That team is without a doubt the Triad's Number 1--other dealerships, take notice. More