Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Capital Motor Group

Medford, NY

Overview
Reviews
Vehicles
not yet
rated
5 Reviews
Call Dealership (631) 676-5005

1788 NY-112

Medford, NY

11763

Directions

By Type

Showing 5 reviews

May 08, 2023

So far it has been a good experience. Put down a deposit and picking up the car after I collect the insureance check More

by Charlie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evann
Report | Print
Helpful
December 21, 2022

I bought a used 2015 Range Rover for $35,000 with tax and extended warranty on Oct 1,2022, on Oct 4 the vehicle broke down and has been at a repair shop since 11 weeks and counting, no end in sight , all whi More

by Mikenbrandy12
Recommend Dealer
No
Employees Worked With
Nick Fowler, Erin the manager
Report | Print
Dec 22, 2022 -

Capital Motor Group responded

We apologize you didn’t have a great experience. We try to make sure that everybody is happy. Unfortunately, we are at the mercy of outside mechanics, parts availability and warranty companies. We try to do our best when it comes to situations like this but sometimes it’s out of our control. Unfortunately, you drove the car until it overheated and shut off. While this is not our fault, we still tried to help you and have filed a claim for you with your warranty company. It is in their hands now. We hope you would reconsider allowing us to satisfy your needs in the future. Capital Motor Group Management

Helpful
November 20, 2022

The manager was very helpful. Very understanding to our financial situation. Professional and very courteous. More

by Collinskevin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager was exceptional
Report | Print
Dec 22, 2022 -

Capital Motor Group responded

Thank you very much for the great review. We are very happy to hear we exceeded your expectations and made your experience with Capital Motor Group pleasurable. We look forward to being able to do the same for your family and friends in the future. Thank you for helping us to continue to be Long Island's #1 Pre-owned car dealership. Capital Motor Group Management

Helpful
March 13, 2022

Very good took the time to go over everything in the car it made me feel like I was part of the experience More

by roblockhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Helpful
June 08, 2005

Great service. They do stand behind their cars unlike the person said below. Their sales department could be a little better but they got me into a good car with terrible credit (Less than 500). 2 Things wen More

by evilpodae
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Report | Print
Helpful