Capital Nissan of Wilmington

No Customer Service after the purchase Poor Customer Service for military members. You hear all the bad things about car dealerships from jacksonville,  so we decided to go to wilmington.  Poor Customer Service for military members. You hear all the bad things about car dealerships from jacksonville,  so we decided to go to wilmington.  The car buying experience went well and we enjoyed our sales rep. But the customer service ENDED there.  I called 3 days prior to our temp tag expiring and finance told us that our information had just been sent to dmv (27 days after purchase) and we should receive plates before the temp expired.  Here we are, "Expiration Day" no plates. Call dealership, their solution is to wait until Monday. We are both Active Duty Marines who work in Jacksonville. I explained husband could not get on base with expired tags. They said they can't do anything until Monday. I asked how people who buy cars on Saturday get temp tags and they responded "you could buy a new car and get tags" Keep in mind this is Noah, the general manager. No resolution. More

Maxima I've been looking to buy a maxima for a few years. The process was quick and courteous and David and Jim made it all stress free. Thanks you again I've been looking to buy a maxima for a few years. The process was quick and courteous and David and Jim made it all stress free. Thanks you again. More

Great CAR the Rogue SL and great staff handling the purchase Matt Leach the salesman , Noah Woods the General Manager were very helpful with our selection of a 2015 Rogue SL my wife loves the car and all its fe Matt Leach the salesman , Noah Woods the General Manager were very helpful with our selection of a 2015 Rogue SL my wife loves the car and all its features. Having a happy wife is a must. Capital Nissan provided that experience. More

Excellent My experience with Capital Nissan of Wilmington was excellent the help I got was quick and easy with detailed information along with an inviting envir My experience with Capital Nissan of Wilmington was excellent the help I got was quick and easy with detailed information along with an inviting environment friendly employees and they assured me of my vehicle purchase More

Nissan XTERRA Very knowledgable and courteous employees! Everything was done so quickly and efficiently, I'm driving away with a new car the same day I came by. Gre Very knowledgable and courteous employees! Everything was done so quickly and efficiently, I'm driving away with a new car the same day I came by. Great atmosphere, great cars, and a great service well worth your time. More

my new RAV4 my husband and I were looking for a new car on Sunday afternoon. We went to every dealership in town. Capital Nissan was the only dealership in town t my husband and I were looking for a new car on Sunday afternoon. We went to every dealership in town. Capital Nissan was the only dealership in town that the sales people greeted us. They were all very friendly and help us get the car we wanted. I love my new RAV4. I would definitely recommend them to anyone that is shopping for a new car. More

New Frontier Excellent. Very happy to get the vehicle I wanted. Work with Jimmy, he will work for you. I knew what i wanted & Jimmy made it happen. Excellent. Very happy to get the vehicle I wanted. Work with Jimmy, he will work for you. I knew what i wanted & Jimmy made it happen. More

Leasing of 2015 Altima Easy & pleasant experience. The sale staff and manager catered to exactly the options I wanted on my new car. They were all very nice, knowledgeable a Easy & pleasant experience. The sale staff and manager catered to exactly the options I wanted on my new car. They were all very nice, knowledgeable and helpful! More

New car, no hassle I came in wanting to trade in my 2 year old vehicle. They put me in a 2015 Nissan Altima with all of the gadgets I love, with great gas mileage, and a I came in wanting to trade in my 2 year old vehicle. They put me in a 2015 Nissan Altima with all of the gadgets I love, with great gas mileage, and actual backseat space. I was kind of worried about the monthly payments, but I will actually be saving money due to the great gas mileage. More

Easy Experience We knew what we wanted. They located it on lot. We talked numbers for a little bit. The experience was easy. We ended up getting the car we wanted fo We knew what we wanted. They located it on lot. We talked numbers for a little bit. The experience was easy. We ended up getting the car we wanted for the price we anticipated. I did a lot of research prior to purchase. The facility is clean and our salesman Jimmy was pleasant to deal with. Not pushy at all. Usually I hate dealerships but this trip was a success. More