Capital Subaru of Greensboro
Greensboro, NC
Filter Reviews by Keyword
By Type
Showing 872 reviews
Excellent Customer Service I went to look at the car to further expand my research on the WRX. I came in with an established set of pricing knowledge based on local and extended I went to look at the car to further expand my research on the WRX. I came in with an established set of pricing knowledge based on local and extended market. Since the car had been on the lot for some time, Tony and the sales manager were able to meet my pricing requirement based on my research and comparison to other newer competitive models. More
First Time Car Buyer, Couldn't have had a better Experience! Long Review but PLEASE PLEASE READ!! First time Car buying isn't easy, and these guys proved that there are still great dealers and great people who Long Review but PLEASE PLEASE READ!! First time Car buying isn't easy, and these guys proved that there are still great dealers and great people who will do what it takes to make a customer happy to the best of their abilities! After my previous vehicle was totaled, I spent months searching for my next vehicle and was constantly running into numerous dead ends and Vehicles not worth the money other dealers were asking. In January, I finally came across a used 2007 Mercedes C230 that fit my budget monthly and criteria for a used car, A woman by the name of Carolyn received my inquiry about the car and she and I were in constant contact about the condition of the vehicle, availability and a day to come and check the car out. After a 3.5 hour drive up to Greensboro from Greenville S.C. Carolyn introduced me to Don, my salesman, he then brought the car around and after one test drive, I was sold. Unfortunately after signing the paperwork and putting a down payment down, the car began to act up an hour outside of Greensboro on the way home. Don was willing to help get the car fixed but the problem went away when I drove back to the dealer, they let my local mechanic look at the car and my mechanic determined the car needed a new Crankshaft sensor and a few other things. Given that this car was sold as is, most dealers could've told me "its not my problem anymore" but Gabriel and I worked out a deal where they would reimburse us up to $1k for repairs. After the repairs were completed, my C230 runs like its supposed to and I have never been happier!! Thank you Captial Hyundai for being so patient and working with me to make my first car buying experience less stressful and much much more rewarding! More
Replacing my stolen and totalled 2017 Sonata I had originally purchased in September a 2017 Hyundai Sonata form Don Smith. When my car was stolen and was wrecked and totally destroyed in a high s I had originally purchased in September a 2017 Hyundai Sonata form Don Smith. When my car was stolen and was wrecked and totally destroyed in a high speed police chase, I went to Capital Hyundai. I explained to Don and Mike Correta what had happened. They said they were very sorry that happened and would work with me once the insurance paid off the loan to the financer. Don was very helpful in getting me a new Sonata within my budget. He explained in detail all the features of the new Sonata and even offered to help me set up and stream music with my Apple car pay More
"Don Smith is the Man! Great experience." I hate buying cars. I guess that is why my last car was 11 years old before I bought this one. What a great experience! Don was the absolute best. I hate buying cars. I guess that is why my last car was 11 years old before I bought this one. What a great experience! Don was the absolute best. Went out of his way to help me understand a complicated car. Even took me out to backlot to look at a certain optional accessory I was considering. Don treats his customers right. Terri was helpful and got me info quickly. Bruce in service [on my old car] is great and a special shout out to Ally in administration. If not for her I probably would not have bought this vehicle. She helped me one day when I had my old one in service. I would definitlely recommend this dealership. Very professional.Quick, efficient. More
Great price and nice staff Would happily do business here again, great prices and great salespeople. We traveled over 40 miles to buy a car from this dealer and have no complain Would happily do business here again, great prices and great salespeople. We traveled over 40 miles to buy a car from this dealer and have no complaints More
Great deal and financing We contacted every Hyundai dealership in NC and no one was able to offer us a deal like Capital Subaru. The staff were extremely friendly and helpful We contacted every Hyundai dealership in NC and no one was able to offer us a deal like Capital Subaru. The staff were extremely friendly and helpful and gave us the exact deal we were quoted on the phone. Highly recommend. More
New car Great dealership, salesperson Bob Cooley was very professional, friendly and helpful to my husband and me. Would definitely go back and recommend this Great dealership, salesperson Bob Cooley was very professional, friendly and helpful to my husband and me. Would definitely go back and recommend this place to anyone!! More
Rainy Day WRX I had a great new car buying experience with Gabe, Thomas, Stan, Mike, and Darrell on a rainy Saturday. Email communications were clear prior to my vi I had a great new car buying experience with Gabe, Thomas, Stan, Mike, and Darrell on a rainy Saturday. Email communications were clear prior to my visit. In person, I was treated with honesty and respect. Thomas was very knowledgeable about my new car, and he spent a lot of time getting me what I wanted. More
Excellent Experience Came in for a simple conversation and drove off with a new 2018 Crosstrek! Yikes!! It was that easy. The entire experience was extermely transparent Came in for a simple conversation and drove off with a new 2018 Crosstrek! Yikes!! It was that easy. The entire experience was extermely transparent and very thorough from start to finish. If your someone interested in a Subaru I highly recommend that you stop by and have a conversation with Darrell. More
From a Subaru to a Hundai Went looking for a 2017 Subaru Forrester but found a wonderful certified, 2016 Hyundai Tuscon and I'm thrilled with the car! Lots of extras! Went looking for a 2017 Subaru Forrester but found a wonderful certified, 2016 Hyundai Tuscon and I'm thrilled with the car! Lots of extras! More



