Capital Subaru of Greenville
Winterville, NC
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Service our Forester here since purchase in 2018. Mr. Daniel Barbee is always courteous and reasonable. Waiting area has comfy chairs and generous amenities. Car is usually ready before estimated tim Mr. Daniel Barbee is always courteous and reasonable. Waiting area has comfy chairs and generous amenities. Car is usually ready before estimated time, level of mechanical service is top-notch (as one would expect from the good AD). Looking ahead for that incoming Hybrid Forester model sometime in 2025, and provided we are still here, there is no question from whom we will be buying it. More
Dealer service dept courteous and quick. Facility is clean and uncluttered. Chairs in the waiting area not really comfortable, but then again there was only a short wait. Facility is clean and uncluttered. Chairs in the waiting area not really comfortable, but then again there was only a short wait. More
John Moore in the Service department ALWAYS makes sure I am taking care of when I bring either of my two Subarus in for maintenance. I know I can always count on him, and he is 99.9% the reason I keep comi am taking care of when I bring either of my two Subarus in for maintenance. I know I can always count on him, and he is 99.9% the reason I keep coming back to the dealership for service. More
Very good service. . but long wait times for minor issues....like a oil change. They should have a shuttle service to get us to work! . but long wait times for minor issues....like a oil change. They should have a shuttle service to get us to work! More
Everyone is very friendly and helpful, it’s just the service time that keeps me from recommending. I had to visit twice very recently and was there over two hours each time. I wasn’t offered a shuttle s service time that keeps me from recommending. I had to visit twice very recently and was there over two hours each time. I wasn’t offered a shuttle service and the waiting area needs an update. The snacks and drinks are appreciated but the old plasma screen TV is very difficult to see and is only ever playing the weather channel. I know this might seem like a silly complaint, but it might have made my wait not seem as long. More

