
Capitol Chevrolet
Austin, TX
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We’ve now had two bad experiences at Capitol Chevrolet. During our first visit, the salesperson insisted we fill out lots of paperwork before we even discussed purchasing a car. We decided to give the d During our first visit, the salesperson insisted we fill out lots of paperwork before we even discussed purchasing a car. We decided to give the dealership another chance about a year later, but things were even worse. As soon as we pulled into the lot, multiple salespeople surrounded us before we could even get out of our car. Inside, the dealership had an unpleasant smell and loud music playing, which made it uncomfortable to stay. The sales staff were very pushy, repeatedly asked the same questions, and couldn’t clearly answer ours—often responding with “I don’t know.” The new cars we looked at were dirty and looked like they hadn’t been washed in quite some time. At that point, we decided to leave and will not be returning. We went next door to another dealership, where the staff were polite, professional, and helpful—and we ended up buying a new car there. More
We have been taking our vehicles to Capitol Chevrolet for the past 10 years and we have been very successful in getting a person that cared about our concerns and taking the time to make sure that we were ke the past 10 years and we have been very successful in getting a person that cared about our concerns and taking the time to make sure that we were kept apprised of the time that they would be ready for pickup and then checking to see if we were pleased with what had been done. More
It is a best dealership with amazing staff. Salesman, Mr Chucky helped me a lot from beginning to end. Wonderful experience with purchase of a new car. Salesman, Mr Chucky helped me a lot from beginning to end. Wonderful experience with purchase of a new car. More
Had a great experience thanks to Noel and Billy! They answered all our questions and concerns. Billy worked with us to get us a better deal. Definitely appreciate them! They answered all our questions and concerns. Billy worked with us to get us a better deal. Definitely appreciate them! More
The staff was very good, especially my salesman Eddie B. He was very helpful and did all he can to help us get into our beautiful car. Thank you again. Thank you also to Jessie Polk for reaching out and get He was very helpful and did all he can to help us get into our beautiful car. Thank you again. Thank you also to Jessie Polk for reaching out and getting us in to get a deal done! More
I had my truck sent for an estimate on damages for potential repairs and Capitol Chevrolet did a great job on making the process smooth for me. They kept me updated on the process and was available fo potential repairs and Capitol Chevrolet did a great job on making the process smooth for me. They kept me updated on the process and was available for any questions I needed. They also completed a factory recall while waiting for my insurance to get back to them about the repairs. Very pleased with their service. More