Capitol Chevrolet
Salem, OR
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338 Reviews of Capitol Chevrolet
Excellent Customer Care I give my visit a EXELLENT SCORE!! They went above and beyond!! David Gobble in Service was amazing! Our Salesmen Anthony & Cory were above EXELLENT!! I give my visit a EXELLENT SCORE!! They went above and beyond!! David Gobble in Service was amazing! Our Salesmen Anthony & Cory were above EXELLENT!! Carley & Jordan were also AMAZING!! Blake was also AMAZING!! This by far was the best purchase if experience More
Great service Every one is very friendly and fast I enjoy the atmosphere there. I will definitely be back to have my car serviced here . Rachel in the service depar Every one is very friendly and fast I enjoy the atmosphere there. I will definitely be back to have my car serviced here . Rachel in the service department is very very enjoyable to work with. More
Hard working sales associates Once we decided what vehicle and features we wanted, it became a treasure hunt to find the vehicle with the features we wanted at a price we were will Once we decided what vehicle and features we wanted, it became a treasure hunt to find the vehicle with the features we wanted at a price we were willing to pay. Ruben Rojas was there every step of the way, and worked tirelessly to help us get into the right car. More
Subaru Impreza 2019 Experience The price was very competitive. This was the only dealership that could give me the exact color and features I was looking for. The car arrived on tim The price was very competitive. This was the only dealership that could give me the exact color and features I was looking for. The car arrived on time with Subaru financing. The whole process was hassle free. More
They go the extra mile for customer satisfaction I had a very challenging situation which was no ones fault. The sales team took responsibility and found a way to make it work. I got the truck I want I had a very challenging situation which was no ones fault. The sales team took responsibility and found a way to make it work. I got the truck I wanted and left a very happy customer. More
Good Service The staff was very professional and the work on my vehicle was done in a timely manner. I was very satisfied with my visit, as always. The staff was very professional and the work on my vehicle was done in a timely manner. I was very satisfied with my visit, as always. More
Fine tuned machine I have used the service center several times and feel that my needs have been taken care of each time. My suggestion for improvement is regarding I have used the service center several times and feel that my needs have been taken care of each time. My suggestion for improvement is regarding the phone system. Every time I call in I get a message saying the call may be recorded. Then it transfers and again I hear the call may be recorded by a different voice. Is there a reason I need to hear this twice? Other than that I appreciate the service. More
Simply Amazing ! My wife, daughter and I went in to look at a couple vehicles, but not to buy. A salesman greeted us while we were looking at a 2019 Traverse, his name My wife, daughter and I went in to look at a couple vehicles, but not to buy. A salesman greeted us while we were looking at a 2019 Traverse, his name was José Cruz. Jose was a very pleasant man and answered all of our questions. He offered to get the keys and take us on a test drive, to which my wife said yes. While my wife was on a test drive my daughter and I started looking at the 2019 Trax. While we were looking at them another salesman came up to us and asked why we did not go on the test drive with Jose, so I told him if my wife wanted it then it doesn’t matter what I think. To that he replied good answer and introduced himself as John. I asked if he was one of the managers or another salesman and he said “I’m just John”. Another very pleasant employee at Capitol Chevrolet that just wanted to see if he could get us anything while we waited. We took him up on the offer and stepped inside to get out of the rain. John also answered all of our questions while we waited. Once my wife and Jose returned from the test drive, she told me that she wanted the vehicle. The saying “happy wife, happy life” ran through my head, so I told Jose to work the numbers and let’s see what we can do. Jose did an amazing job with the numbers and we ended up driving our new 2019 Traverse RS home that day. Frannie was the finance manager that completed our paper work and got us out the door. And of course she was just as friendly as José and John. I think if the staff working there that day was not as pleasant and friendly as they were, we would not have purchased a vehicle that day. Kudo’s to the people at Capitol Chevrolet. The Price Family More
Best Ever Subaru Service People Came in to get a replacement on my headlight on my 2011 Outback and received terrific service again. I love bringing my car to people who care about m Came in to get a replacement on my headlight on my 2011 Outback and received terrific service again. I love bringing my car to people who care about my car as I do. Great job again, Subaru!!!! More
Always satisfying. John in Service is a pleasure. He fit in an extra service item for me even though I hadn't let him know in advance I wanted it. The service is trust John in Service is a pleasure. He fit in an extra service item for me even though I hadn't let him know in advance I wanted it. The service is trustworthy and prices are fair and John works there! Thanks. More

