Capitol Chevrolet
Salem, OR
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338 Reviews of Capitol Chevrolet
nice courteous service i went in with a problem I t hought was with the car and it turned out it was wit h an after-market accessory I had installed when the car was new..( i went in with a problem I t hought was with the car and it turned out it was wit h an after-market accessory I had installed when the car was new..( rattle) ...they had the car for 3 days and when the rattle was identified they let me know what it was (did not fix it as it was not their problem) and sent me on my way...I was a bit agitated with Luke who I talked to about it and I apoligize to him for that...overall it is and will remain my go-to store for service. More
Pleasant and quick I arrived and was helped promptly even without an appointment. The requested work was completed much quicker than expected. I got factory parts and I arrived and was helped promptly even without an appointment. The requested work was completed much quicker than expected. I got factory parts and oil at a better value than the quick lube places. More
First service and likely the last I took my ‘18 Tahoe in for it’s first oil change. When I picked it up there were scratches on the steering wheel that looked like a zipper was drug ac I took my ‘18 Tahoe in for it’s first oil change. When I picked it up there were scratches on the steering wheel that looked like a zipper was drug across it and key scratches near the ignition. I take great care of the Tahoe since this is a very expensive vehicle to me. I’m disappointed the service people don’t take the time to be just as careful. More
Way to expensive!!! Chevy sold me a lemon. I’ve put $8000 already into a lemon. Then you take it to service and they quote you a price 2/12 times more then any auto repai Chevy sold me a lemon. I’ve put $8000 already into a lemon. Then you take it to service and they quote you a price 2/12 times more then any auto repair shop within the area to fix a lemon that they sold to me. Never will I purchase a Chevy again nor will I use any service associated with them. More
Never disappointed Capital Subaru has been so great. We love what they stand for with the charity work they do. They are always so helpful and friendly. I mean truly nic Capital Subaru has been so great. We love what they stand for with the charity work they do. They are always so helpful and friendly. I mean truly nice people. We dropped off our new outback to get our accessories installed and it would take all day so we were drove home by a very nice employee of Capital Subaru. More
Professional Fast service and shuttle was a blessing. Service was completed sooner than expected. I would recommend others to use the service department, for rou Fast service and shuttle was a blessing. Service was completed sooner than expected. I would recommend others to use the service department, for routine maintenance. More
Relatively quick basic oil & filter change. Thanks to a 7 AM appointment and Service Manager David Gobbel, my 2011 Chev Malibu V6 had a relatively quick basic oil & filter change and I was on my Thanks to a 7 AM appointment and Service Manager David Gobbel, my 2011 Chev Malibu V6 had a relatively quick basic oil & filter change and I was on my way within less than an hour. They are quite efficient and even managed to quickly wash my Malibu. Thanks. More
Good service I enjoy the personal attention I'm given with one person interacting with me throughout my time. The waiting area is also very good with comfortable s I enjoy the personal attention I'm given with one person interacting with me throughout my time. The waiting area is also very good with comfortable seats, beverages, and snacks. The reasons I keep coming back is having one person letting me know the status of my car plus the good waiting area. More
I felt cared for and cared about. I have bought or leased 5 vehicles over the last 25 years here and return even though I have moved out of state because they treat me like a person, I have bought or leased 5 vehicles over the last 25 years here and return even though I have moved out of state because they treat me like a person, not a customer. Even though it may take time for them to meet my needs, I leave with the car that's right for me and not with buyers remorse. My requirements are specific and the guys at Capitol listen then strive to meet them, even suggesting possible alternatives that would make my perfect vehicle. They also take whatever time is necessary to explain when I'm not clear on a matter, whether it be a car function or contract issue. My husband trusts them well enough to send me in on my own for the purchase. And that's saying something! Yes I love my Subaru (they found on another lot, by the way)! And I'll be back! Thank you Jesus, Jermain, Craig and Bruce, each of you for helping me through the different parts of this journey. Sincerely, Barbara Scott More
I had a great experience with my auto service. I have always had a great experience with David getting my car ready and safe for me.to drive.I hope David gets the proper recognition with his knowle I have always had a great experience with David getting my car ready and safe for me.to drive.I hope David gets the proper recognition with his knowledge and experience he contributes More

