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Capitol Chevrolet

Austin, TX

4.8
2,494 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 824 service reviews

November 19, 2025

I was in and out. Car serviced. Uber ride to work after I dropped my car off. What a nice experience. More

by teshaalexander
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark from scheduling and Mustafa from service
November 15, 2025

The only complaint I have is that my corvette went into the shop with y'all, only needing a new tire and rim. But when I went to pick it up the first time, the reverse camera was not working. When I sent t More

by Kim B
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mustafo
Nov 24, 2025 -

Capitol Chevrolet responded

We appreciate you taking the time to share your experience. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with the issues you described regarding your vehicle. We appreciate you recognizing Mustafo’s efforts to communicate and assist you throughout the process. Your comments are valuable as we continue reviewing our service procedures and how we support our customers. We would welcome the opportunity to discuss your experience further please reach out to Robin Rocha at Rrocha01@capitolchevy.com.

November 13, 2025

Polite and very professional staff Quick explanation of work to be done Quick work accomplished More

by og7072
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah Trevino
Nov 21, 2025 -

Capitol Chevrolet responded

Your positive feedback means so much to us! We're thrilled to hear that our team provided you with courteous and skilled service. It's wonderful to know that we were able to clearly explain the work needed and complete it efficiently. Your experience reflects our commitment to delivering quality service with expertise and care. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience with others.

November 12, 2025

Son lo peor el antetior servicio me perdieron las tapas de anticogelante y el de agua de las parabrisas Este ultimo a ninguno de estos 2 me los llenaron Mi esposo lo reviso y estaban a uncuarto de llen More

by sergio8987
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
No se el nombre
Nov 20, 2025 -

Capitol Chevrolet responded

It's regrettable to hear about your recent service experience, and we understand your frustration. We take your feedback seriously. Your concerns about the quality of service you received are important to us. Please contact Mark Klingele at Mklingele@capitolchevy.com so we can address these issues directly and work toward a resolution.

November 11, 2025

I was very satisfied with the customer service, the professionalism, and the quick service that I received and the quick response from the Capitol, Chevy team thank you Fabian for all that you did for More

by brandyhodgers80
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Fabian in the Capitol, Chevy
Nov 20, 2025 -

Capitol Chevrolet responded

Thank you for your positive feedback! We're thrilled that Fabian and our team provided excellent customer service and quick service to get you to work on time. Your kind words mean everything to us at Capitol Chevrolet, and we look forward to serving you again.

November 11, 2025

Each time I take my vehicle in for service I receive fast and courteous Service. Mustafa is a great service representative. More

by Coxen2983
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mustafa and Maria
Nov 20, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We're delighted to hear you consistently receive prompt and courteous service. Your recognition of Mustafa's dedication is truly appreciated. We look forward to continuing to serve you with excellence at Capitol Chevrolet.

November 09, 2025

Nick was very informative of my vehicles service needs and time frame to be completed More

by frances.flores
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick
Nov 18, 2025 -

Capitol Chevrolet responded

Your feedback is incredibly valuable to us. We are thrilled to hear that our team member provided you with thorough information about your vehicle's service requirements and kept you well-informed about the completion timeline. It is wonderful to know that you received the detailed guidance you needed during your visit. We truly appreciate you taking the time to share your positive experience with us.

November 08, 2025

Advisor Isaiah Trevino, very knowledgeable,sensitive to our disabilities. He listens and provides prompt service. We appreciate his understanding and sensitivity to our needs. Sincere More

by Becca
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Recommend Dealer
Yes
Employees Worked With
Isaiah trevino
Nov 14, 2025 -

Capitol Chevrolet responded

Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear about the exceptional service you received and how well your needs were understood and addressed. It means so much to know that you felt heard and supported throughout your visit, and that the knowledgeable assistance you received made such a positive difference. Your appreciation for the sensitivity and understanding shown regarding your specific needs truly warms our hearts. We are grateful for customers like you who recognize genuine care and dedication, and we look forward to continuing to provide you with the prompt, thoughtful service you deserve.

November 08, 2025

I rate the service a 10 my vehicle runs great, the service advisor was great with communication and making sure I felt comfortable with the next steps. More

by Zackontiveros01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 14, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear your vehicle is running great and that our service advisor provided excellent communication. Your 10/10 rating truly makes our day! We appreciate you sharing your experience and look forward to serving you again.

November 06, 2025

Excellent 👌 Service 👍 una atención excelente esta ves si quede satisfecho recomiendo 100 % mi próximo servicio será aqui mismo y estoy pensando en una compra para mi próximo vehículo More

by 1201danielgonzalez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aasley Martinez
Nov 13, 2025 -

Capitol Chevrolet responded

We are utterly delighted to hear about your excellent experience with our service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that you felt well taken care of and that our team provided the exceptional attention you deserved. We're thrilled that you're considering Capitol Chevrolet for your future service needs and potentially for your next vehicle purchase. Your recommendation means the world to us, and we look forward to continuing to serve you with the same level of excellence you experienced.

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