Back

Capitol Chevrolet

Austin, TX

4.7
2,804 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
Contact Dealership

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 961 service reviews

September 09, 2026

Nick was super as usual. Kept me on formed at each step. Very happy with today’s visit. Nick treats me like he appreciates my business. A very good representative for Csp Che More

by Donshirlamitrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
September 08, 2026

Anthony was excellent. He communicated with me the status of the vehicle. The work was done in a timely fashion. Thanks More

by jonathanglenleemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tabira
September 05, 2026

**STAY AWAY FROM THIS DEALERSHIP — ABSOLUTE CON ARTISTS! ** These people are completely dishonest and deserve to be formally investigated. It all started when I brought my truck in for a routine oil ch More

by APCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Orosco
Sep 09, 2026 -

Capitol Chevrolet responded

Your feedback is important to us, and we understand your frustration. What you have described does not reflect the standard of service we want every customer to receive, and we regret that your visits left you feeling this way. We take concerns like yours seriously, and we would like the opportunity to learn more about what happened and work toward a path forward. Please reach out to Robin Rocha at Rrocha01@capitolchevy.com so we can discuss this further.

September 04, 2026

Nick was awesome he was my advisor and made sure my car got what it needed! More

by karla.velazquez44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin
Sep 09, 2026 -

Capitol Chevrolet responded

Thank you for your wonderful feedback, Karla! It is great to hear that Nick took such good care of you and made sure your car received everything it needed. We are proud to have team members who go the extra mile, and we will be sure to pass along your kind words to him. We hope to see you again next time you need anything!

September 03, 2026

Angel Moreno from the service department does a really good job when explaining the services needed for your vehicle. More

by r_linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Moreno
Sep 09, 2026 -

Capitol Chevrolet responded

We sincerely value you taking the time to share this feedback. It is great to hear that Angel provided clear and helpful explanations about your vehicle's service needs. We will be sure to pass along your kind words to him and the rest of our service team.

August 31, 2026

The service work done to my vehicle was quick and professional as well as the customer service was outstanding More

by Tony Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Orosco
Sep 02, 2026 -

Capitol Chevrolet responded

Thank you for sharing your experience with us, Tony! It is great to hear that your service visit was quick and that our team delivered the level of customer service you deserved. We look forward to seeing you again the next time your vehicle needs attention.

August 29, 2026

JC Campuzano is amazing and provides a great experience for customers regardless of how busy it is. He is the perfect example of what customer service should be. More

by jeanie0116morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Campuzano
Sep 01, 2026 -

Capitol Chevrolet responded

We truly appreciate the kind words you shared about JC! It is great to hear that he made such a positive impression and delivered the kind of experience that every customer deserves. We will be sure to pass along your feedback to him and the rest of the team. Thank you for taking the time to share this.

August 29, 2026

Great attitude! Easy to understand, very attentive, explaining the situation & processes. Keeping us updated about the service More

by eddieflores26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pickens
Sep 01, 2026 -

Capitol Chevrolet responded

We are overjoyed to hear about your experience with us! It means a lot to know that our team was attentive, kept things easy to understand, and made sure you were always in the loop throughout your service visit. That is exactly the kind of experience we want every customer to have, and your kind words go a long way. Thank you for taking the time to share this with us!

August 27, 2026

Friendly and knowledgable staff. Clean facilities. Very comfortable waiting area. Work was explained prior to being done. More

by juan4968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 31, 2026 -

Capitol Chevrolet responded

Thank you for taking the time to share your experience with us. It is great to hear that our team made a positive impression and that you felt well-informed before any work was completed. We take pride in keeping our facility comfortable and our communication clear, so this feedback means a lot to us. We look forward to seeing you again!

August 26, 2026

Angel Morales, thank you! Very helpful, he explained everything! Very polite! Respectful , Thanks for the follow up More

by Almajim75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Morales
Aug 28, 2026 -

Capitol Chevrolet responded

Thank you for sharing this kind feedback! It is great to hear that Angel made the experience so smooth by walking you through everything clearly and staying in touch. We are proud to have team members who treat customers with that level of care and respect. We will be sure to pass your kind words along to him!

1
...